Frequently Asked Questions
About ApplicantWeb and the SPA Staff Employment Process
The Compensation & Staffing Programs Department of the University
of North Carolina at Chapel Hill hopes that this list of Frequently
Asked Questions helps you to better understand the application
process.
If you have further questions, please email Compensation
& Staffing Programs or call (919) 843-2300. A representative
will be available to answer your questions Monday through Friday
from 8 a.m. to 5 p.m. EST/EDT. If you need assistance immediately,
please call rather than email.
Click here to
login to ApplicantWeb.
Click here to go directly to the Getting
Started with ApplicantWeb User Guide.
- What if I forgot my user ID or password?
- How do I apply?
- If English isn’t my primary language,
is there someone who can assist me with this process? (Si
mi lengua mayor es español habrá alguien que me
ayudaría en este proceso?)
- Is this system accessible to the visually impaired?
- How can I obtain an accommodation for special
assistance in completing the application process?
- How long is a position open to receive applications?
- What is the closing date?
- What are Skills Supplement Worksheets and for
what areas are they available?
- Can I submit a resume with my application?
- Can I submit my application on paper rather
than using the online process?
- Can I submit my resume alone instead of completing
the online application?
- Can I complete the online application without
applying for a specific position?
- Can I submit an application without applying
for a specific position?
- Can I add new Work History information later?
- What can I do if I inadvertently leave out
any information?
- Do I complete a new application for each position
that I apply for?
- How long does my online applicant profile remain
in the system?
- How long will a position I’ve applied
for remain on the My Job Applicant display?
- What happens after I submit my application?
- Will I be contacted if my application is referred
for openings?
- If I have a criminal conviction on my record,
can I still apply to the University?
- Do I need to take the Spelling and Typing test?
- Should I complete the Veteran's Worksheet?
- Can I submit a State of North Carolina application?
- Which Internet browser software should I use
for best results?
- I can’t access ApplicantWeb from my computer.
What should I do?
- If I’m a UNC-Chapel Hill employee, do
I have to use an Onyen to apply online? If I don’t use
my Onyen, does that affect my internal priority?
- What does it mean if my application is "Referred"?
- What should I do if my application is Not Referred?
- To whom should I address comments or suggestions
regarding the ApplicantWeb system?
1. What if I forgot my user ID or password?
Go to the registration (login) screen and click on "Forgot
User Name/Password." You will need to enter your email address,
and you will receive a randomly generated temporary password by
email, which you should then change.
If you are an employee, temporary employee or student and you
registered using your Onyen, you can also go to the Onyen
website and request password information.
2. How do I apply?
The first step in applying for Staff positions at the University
of North Carolina at Chapel Hill is to view current Staff job
openings through the online Staff (SPA) Job Postings. New job
openings are posted daily. Once you have identified a position
of interest, click on “Apply Now” to start the application
process.
Clicking “Apply Now” will take you to ApplicantWeb,
where the Applicant Profile will lead you through the process
of completing the online Application for Staff Employment. Specific
fields are required and will result in an error message if not
completed. You have the option to add a resume and/or cover letter
to accompany your application.
To receive confirmation that your application was successfully
received, a valid email address must be provided in the Applicant
Profile.
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3. If English isn’t my primary
language, is there someone who can assist me with this process?
(Si mi lengua mayor es español habrá alguien
que me ayudaría en este proceso?)
Please contact the Compensation & Staffing Programs Department
at (919) 962-1017 between 8 a.m. and 5 p.m., Monday through Friday,
to arrange for assistance. (Por favor, Llame al Departamento
de Compensation y Staffing Programs a (919) 962-1017 entre las
8 a.m. y 5 p.m., Lunes a Viernes, para hacer planes para asistencia.)
4. Is this system accessible to the
visually impaired?
Yes, ApplicantWeb is in compliance with ADA standards for the
visually impaired.
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5. How can I obtain an accommodation
for special assistance in completing the application process?
Contact the Compensation & Staffing Programs office at (919)
962-2991 between 8 a.m. and 5 p.m., Monday through Friday, to
request special assistance.
6. How long is a position open
to receive applications?
A position is open to receive applications for a minimum of 10
days. The hiring department determines the length of time that
a position is open. Each position’s closing date is clearly
shown on the job posting. Jobs cannot be viewed and applications
cannot be submitted after 5 p.m. on the closing date.
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7. What is the closing date?
In keeping with North Carolina G.S.126-14.3(3), the University
of North Carolina at Chapel Hill uses a general recruitment closing
date between 10 to 60 calendar days from the date first posted
for permanent job openings subject to the State Personnel Act.
The posting period, opening and closing date, is included on each
job posted. Only applications received before 5 p.m. EST/EDT on
the closing date may be considered for the position.
8. What are Skills Supplement Worksheets
and for what areas are they available?
Skills Supplement Worksheets are addendums to the application
that give you an additional opportunity to outline your specialized
skills or knowledge that may be of interest to the hiring department.
You may submit Skills Supplement Worksheets with your application
for positions of interest. However, the skill sheets are not required
for consideration. The available skill sheets are:
Computing
Skills Application Supplement
Scientific/Laboratory
Research Application Supplement
Secretarial/Clerical
Skills Application Supplement
Trade
Skills Application Supplement
Nursing
Skills Application Supplement
To access the Skills Supplement Worksheets from the links above,
click a link. You will go to the login screen, where you will
enter your username (or Onyen) and password. You will then go
directly to the Skills Supplement Worksheet.
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9. Can I submit a resume with my application?
You can include a resume. This resume can be either typed or
pasted in the specific field in the online application and stored.
When you apply for a position, you will have the option to include
that resume or submit a new resume that is targeted for a specific
position.
10. Can I submit my application on
paper rather than using the online process?
No, only applications submitted online will be reviewed by the
Office of Human Resources. Contact Compensation & Staffing
Programs at (919) 843-2300 between 8 a.m. and 5 p.m., Monday through
Friday, if you need assistance.
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11. Can I submit my resume alone instead
of completing the online application?
No. You must complete the online application to apply for a position.
A resume alone is not acceptable.
12. Can I complete the online application
without applying for a specific position?
Yes. You can enter your information at any time, whether or not
you have a specific position in mind. Then you will be ready to
submit your application when you see a position of interest. You
will not be considered for a position until you actually submit
the application, which you can do at the end of the applicant
profile.
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13. Can I submit an application without
applying for a specific position?
As previously noted, you can create your online application without
applying for a specific job. However, you must identify a specific
position in order to submit your application. The position number,
position name and department number of the position you are applying
for are automatically added to each submitted application, and
applications will not be submitted without this information. Applications
without this information will not be forwarded to the Office of
Human Resources.
14. Can I add new Work History information
later?
Yes, you can add additional work history, including new positions,
at any time. The system will automatically place your work history
in chronological order by start dates, beginning with the most
recent position.
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15. What can I do if I inadvertently
leave out any information?
You can complete an addendum from the “My Job Applications”
screen at any time until the closing date. Addendums will not
be accepted after the closing date for a position. Up to two addendums
can be added to your application. The addendums will not automatically
update your original online application. If you would like that
information permanently added to your online application, you
must edit your applicant profile.
16. Do I complete a new application
for each position that I apply for?
No. Once you have completed your online application, it is stored
electronically. As you select positions to apply for, you will
have the option to update your online application before applying.
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17. How long does my online applicant
profile remain in the system?
Your online applicant profile remains in the system indefinitely.
18. How long will a position I’ve
applied for remain on the My Job Applicant display?
Your application to a specific position remains in the system
for six months after the position is filled or closed.
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19. What happens after I submit my
application?
Your application and qualifications will be considered for the
open position you specified. When an applicant applies for a position
and has met the State minimum training and experience for the
position classification, their application will be submitted to
the hiring supervisor for further review. The application is reviewed
by the respective Employment, Classification & Compensation
Specialist for the position’s department to ensure that
the minimum training and experience required by the State has
been met by the applicant’s education and work history.
20. Will I be contacted if my application
is referred for openings?
Applicants are not contacted when the application is referred
to the hiring department. The hiring department reviews submitted
applications and determines which applicants will be offered an
interview. They will contact those applicants directly.
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21. If I have a criminal conviction
on my record, can I still apply to the University?
Yes. A criminal conviction does not in and of itself prevent
you from being employed by the University. The nature of some
convictions, however, may cause certain positions to be unavailable
to you. The University will conduct a criminal conviction check
on all new employees (permanent, temporary, transfer and promotional)
prior to that candidate’s first scheduled day of work. Failure
to completely disclose information about a criminal conviction
on an employment application or on an authorization form for a
criminal conviction check is considered falsification of the employment
application and will result in you not being eligible for employment
at the University.
22. Do I need to take a spelling and
typing test?
Some departments may require that applicants take spelling and
typing tests for certain positions. You may take these tests at
your local North Carolina Employment Security Commission office
and ask that your scores be forwarded to us. If you are an out-of-state
applicant, you may test at your state's Employment Security Commission
office. Please call us at (919) 962-2991 if you have further questions
about out-of-state testing.
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23. Should I complete the Veteran's
Worksheet?
If you have served in the U.S. Military, are the spouse of a
veteran who died or was disabled from service-connected circumstances,
or are a dependent of a veteran who died from service-connected
circumstances, you are invited to complete and submit the Veteran's
Worksheet.
24. Can I submit a State of North Carolina
application?
No. The University uses its own Application for Staff Employment.
The State of North Carolina application is not used by the University.
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25. Which Internet browser software
should I use for best results?
If you are using a Windows-based computer, this website can best
be viewed with version 7.01 or above of Netscape,
version 6.0 or above of Internet
Explorer or version 1.6 or above of Mozilla.
If you are using a Macintosh, this website can best be viewed
with Netscape 7.01 or above.
A 1024 x 768 (or higher) screen resolution with small fonts is
recommended for this application. The user's browser also should
have javascript enabled.
26. I can’t access ApplicantWeb
from my computer. What should I do?
It's possible you may be experiencing a problem specific to your
computer or Internet connection. You should try and access our
system from a computer at another location (such as a public library,
work, or a friend or family member's home) to eliminate the possibility
of problems with your own computer or Internet access. We cannot
assist you in troubleshooting individual computer problems. If
you experience problems after attempting to access our system
from more than one computer at different locations, please report
the problem to the Compensation & Staffing Programs Department.
A list of public access computers in the Chapel Hill, N.C., area
is available here. Current UNC-Chapel
Hill employees can also use on-campus computer labs for access.
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27. If I’m a UNC-Chapel Hill
employee, do I have to use an Onyen to apply online? If I don’t
use my Onyen, does that affect my internal priority?
No, you do not have to use your Onyen. Your applicant status
as an internal or external candidate is not determined by the
use of the Onyen. Instead, it is determined by checking a box
in the online application.
28. What does it mean if my application
is "Referred"?
When an applicant applies for a position and has met the State
minimum training and experience for the position classification,
their application will be submitted to the hiring supervisor for
further review. The application is reviewed by the respective
Employment, Classification & Compensation Specialist for the
position’s department to ensure that the minimum training
and experience required by the State has been met by the applicant’s
education and work history.
29. What should I do if my
application is Not Referred?
Each application is reviewed to determine whether the applicant's
education and work history meet the State minimum training and
experience requirements for that position. When an applicant applies
for a position and the education and work history do not meet
the State minimum training and experience requirements for the
position, the application will not be referred to the hiring supervisor
for review. Applicants may contact the Employment, Classification
& Compensation Department at (919) 843-2300 for additional
information if their application has not been referred.
30. To whom should I address
comments or suggestions regarding the ApplicantWeb system?
Submit any comments or suggestions to Compensation & Staffing
Programs by email at employment@unc.edu.
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