Carolina Inn (INN)
PROCEDURE 1
Effective Date: 03/01/2004
Last Modified Date: 03/11/2004
The Carolina Inn is now part of the University's electronic billing system.
Making Reservations
For guest rooms and/or the Carolina Crossroads restaurant:
- Call the Inn's Reservations Office (for rooms, 918-2726; for restaurant, 918-2777).
- Download the appropriate billing authorization form from Disbursement Services forms(http://finance.unc.edu/finance-division/finance-forms/material-and-disbursement-services-forms.html). The forms are in Microsoft Excel format. There is one for dining charges and one for room charges.
- Complete the form, either in hard copy or on your computer, charging no more than 3 FRS accounts. Be sure to use only allowable object codes as detailed in INN Appendix 3. Note that some accounts may not be used for alcohol charges.
- Fax or email the billing authorization form to the Inn's credit manager (specific contact information appears on the form).
For blocks of rooms (10 or more), conferences, and/or catered events:
- Contact the Sales & Catering Office at 918-2749.
- Complete a master account billing authorization, charging no more than 3 FRS accounts.
Frequent User Profile
To avoid completing billing authorization forms for each guestroom or restaurant reservation, departments and individuals may establish frequent user profiles. To make such an arrangement, please contact Kevin Morris, the Inn's credit manager, at 918-2748 or by e-mail.
Processing Charges
Once charges have been incurred, departments will receive an information-only copy of the invoice. This is for department records only. Do not pay from this invoice, as charges will be paid automatically through electronic billing. Charges are processed weekly. Monthly FRS statements will show a summary of all transactions; however, for department records, attach the copy of the invoice to the FRS statement to ensure complete documentation.
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