Printing Services (PRT)
PROCEDURE 1
Effective Date: 07/01/2004
Last Modified Date: 05/31/2005
Procedure Description
Creating printed material can be a complex operation. As early in the process as possible, contact a customer service representative to determine general parameters and future workloads that could affect the job. This is also a good opportunity to explore any production options, and to decide whether an outside contractor needs to be involved.
Procedure Steps
- Gather/Produce Materials. Create, locate, or otherwise acquire any information, designs, and pictures that will be included in the document.
- Prepare the Open Order Request for Printing. Getting to this page requires a valid Onyen and password.
- Begin Job Setup. Take or send the job materials to a customer service representative at the Harris building (308 Highway 54 Bypass, Carrboro), and make firm arrangements concerning deadlines, layout, quantities, color, packing, etc. The job will be given a job number (which is an important means of tracking and controlling the job), as well as a due date and guaranteed price.
- Proof. Examine the proof to make sure that layout and printing are exactly as desired. The cost of errors that are not caught by the customer during the proofing process must be borne by the customer.
- Pickup/Delivery. At the customer's option, the work may either be picked up or delivered.
- Billing. As work is completed it will be billed through the Materials Management and Distribution billing system, using the job number as a reference. Contact the UNC Printing Services Accounting Department at 962-5566 for answers to questions about charges.
To learn the status of a job during production, call the customer service representative and supply the number of the job in question.
Return to Printing Services Section Contents
Return to Business Manual Table of Contents