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The Teacher Education Accreditation Council
(TEAC) was founded in 1997 as an alternative approach to accreditation
of teacher education in the United States. It combines an innovative focus
on student learning and an evidence-based audit method. Its review process
is supported by detailed protocols, well-defined visits, a strict separation
between the auditor role and the summative evaluation role, and use of
scholarly standards for reliability and validity. Programs must meet standards
that focus on student learning and its use for academic planning and improvement,
but they select what evidence to use in making their claims. This approach
has allowed programs to gather detailed evidence that is both meaningful
and useful for improvement. Today, with about 100 members and nine institutions
that are accredited, TEAC competes for recognition with a long-established
agency, but the two organizations share a common goal of offering public
assurances about the strength of teacher education programs.
Introduction
Higher education in Denmark is mainly public and consists of about 110
institutions including traditional universities, vocationally oriented
colleges, and more specialised higher education institutions (in art, agriculture
etc.). The Ministry of Education approves all public higher education institutions.
Private institutions may operate without governmental approval, but then
run the risk that their students will not be eligible for the state student
grant. The higher education system can be divided into a university sector
and a college sector (a binary system). The university sector consists
of 12 institutions, and the remaining institutions all belong to the college
sector. The substantial number of (small) colleges triggered the government
in the late 1990s to stimulate voluntary amalgamations in this sector (Gornitzka
et al 2001: 16). This process is still ongoing and the first amalgamated
“Centres for higher education” (CVU) have been established.
The degree system has three levels: bachelor studies (3 years), master
degree studies (5 years), and the PhD-degree (additional 3 years). However,
within the college sector one can find study programs that deviate from
this structure, and that rather could be described as “short cycle” (1-3
years), “medium-cycle” (3-4 years), and “long-cycle” programs (5-6 years)
(Thune 2001: 3). As such, the degree system is rather complex with limitations
related to the possibility of transferring credit points within the system,
especially between the college and the university sector. Denmark has a
system of external examiners which partly comprises teachers/professors
from other institutions, and partly labour market representatives. The
role of the external examiners is to assure that students are treated fairly
and to assure an equivalent national level of assessment across schools
and institutions (Kristoffersen 2003: 26).
As in other OECD-countries, Denmark has during the last ten to fifteen
years experienced a rapid increase in student numbers. In the recent years,
the gross intake to higher education has been between fifty and sixty percent
of the relevant age group (Thune 2001: 3). Most of these students enrol
on long-cycle higher education programs. Higher education institutions
are responsible for admissions, but admission requirements are set by the
Ministry of Education. In some programs, for example in Medicine, the Ministry
still sets the admission number. In general, student numbers in study programs
vary according to student preferences and choice. There are no tuition
fees in the public sector.
The steering and funding of Danish higher education have changed considerably
during the 1990s. The trend has been to delegate more responsibility from
the Ministry of Education to higher education institutions. One may claim
that the changes in the steering of the sector have stimulated the autonomy
of the institutions, even though the power and autonomy of Danish universities
have been historically quite strong. However, strategic behaviour and strong
institutional leadership have not been a central characteristic of Danish
universities. Hence, in 2000 the Ministry of Education launched what may
be termed as “development contracts” between the Ministry and the individual
institution. The purpose is to agree on more long-term objectives and targets
(four year periods) and to enable the institutions to market themselves
better. It is voluntary for the institutions to join in the contract arrangements,
and so far no sanctions or rewards have been linked to these instruments.
The changes in the steering of higher education have been followed by
a change in the funding of higher education with more emphasis on lump-sum
allocations and output measures (Gornitzka et al 2001: 19). This means
that the higher education institutions can decide on how to allocate resources
internally. The most important output measure (the “taximeter-system”)
is a combination of different indicators related to student numbers, the
cost of studies in different disciplines and subject fields, and the number
of credit points and exams taken. Research is funded separately. Four streams
of money comprise most of the research funding: a lump-sum from the Ministry,
allocations from different domestic research councils, applied research
programs, and some funds from the Danish fund for basic research (DGF).
The described changes in the steering and funding of higher education
in Denmark in the last ten to fifteen years have also had implications
for how academic quality assurance is conducted. Traditionally the country
had a decentralised system of quality assurance, which left quality assurance
up to the individual institution, with the external examiner system as
the key component. In 1992 the Ministry of Education established the Danish
Centre for Quality Assurance and Evaluation of Higher Education (EVA ),
and instructed the centre to conduct systematic evaluation of all study
programs offered in higher education within a seven-year period. Hence
this centre can be interpreted as a more centralised and independent actor
in the field of academic quality assurance. Why the political authorities
at that time perceived a need for systematic evaluation at the national
level is discussed below.
The policy problem
The Teacher Education Accreditation Council was created in 1997 in a
context of lively debate on ways to improve perceived shortcomings in teacher
preparation in the United States. During this period, multiple initiatives,
both governmental and nongovernmental, have been competing for support
and legitimacy. Since 1987, for example, the National Board for Professional
Teaching Standards has pioneered a system for certifying teachers. Also
in 1987, a coalition of state education offices, education organizations
and institutions of higher education formed INTASC (the Interstate New
Teacher Assessment and Support Consortium), dedicated to improving the
licensing and continuing education of teachers. In 2004, the US Department
of Education provided financial support to the American Board for Certification
of Teacher Excellence to develop and administer an on-line standardized
test for teacher licensing. This test has already been accepted in Pennsylvania
and Florida.
It also was a time when accrediting agencies were making significant
changes, both to streamline requirements and to focus attention on student
learning (El-Khawas, 2001). Their actions, especially those directed toward
student learning, were a response to criticisms that accreditation procedures
were too heavily concentrated on indirect evidence about the "capacity"
of a program or institution (e.g., good faculty and facilities; responsible
procedures for governance and administration) rather than actual accomplishments.
Other accreditation reforms were spurred by a 1996 article by Dill, Massy,
Williams and Cook that described academic audit as an attractive approach.
As Ewell has remarked, this period offered "…an unparalleled opportunity
to respond to growing demands that accrediting bodies pay greater attention
to student learning outcomes in their review processes" (Ewell, 2001, p.
2).
While influenced by these trends, the founding of TEAC as a new accrediting
agency was also a response to dissatisfaction with existing requirements
for accreditation in teacher education. Several concerns came together,
among them the need for an accreditation process more compatible with the
characteristics of teacher preparation programs at relatively small colleges.
Smaller institutions argued that NCATE’s accreditation model included criteria
for faculty credentials, research productivity, facilities and governance
that did not fit their circumstances. In 1996, a survey by the Council
of Independent Colleges (CIC) among its membership (about 404 private colleges)
found that most members were not satisfied with NCATE’s approach. These
results led to the creation of a broad-based committee to plan an alternative
approach. While CIC was the sponsor, committee members included deans from
three major public research institutions (the University of Michigan, Indiana
University and Iowa State University) and a public four-year college (Millersville)
as well as several presidents from private colleges (Ekman, 2003).
The Teacher Education Accreditation Council thus was founded during
a time of sharp debate, competing factions and differing approaches to
the reform of teacher preparation. Building on several reforms, it developed
an alternative approach based on an innovative audit method that emphasizes
verifiable evidence for student learning. TEAC's focus on student learning,
while distinctive, is similar to recently adopted approaches of other US
accreditation agencies. In the late 1990s, for example, WASC, the Western
Association of Schools and Colleges adopted two primary criteria for accreditation:
educational effectiveness and institutional capacity.
Content of the policy instrument
Within a framework used by most US accrediting agencies, TEAC developed
a detailed process to evaluate programs and decide whether to accredit
them. Box 1 offers an overview of the
TEAC procedures. The following description is based on TEAC’s Standards
and Guidelines, available on the TEAC website. To be considered for accreditation,
a program notifies TEAC of its interest and submits an eligibility application,
attesting that it meets five eligibility requirements:
-
the program is committed to TEAC's goals and quality principles;
-
the program faculty understand that TEAC may disclose the member's accreditation
status;
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the program faculty will provide any information that TEAC may require;
-
the institution giving the program has regional accreditation or its equivalent;
and
-
the program' graduates are eligible for the state's professional teaching
license. Once eligible, a program has “candidate” status for five years.
It arranges a schedule with TEAC for preparation of a self-study (called
an Inquiry Brief) and a review of the evidence in the Inquiry Brief through
an expert visit (called an Audit).
Compared to other quality assurance models, TEAC's procedure is heavily
grounded in explicit standards and detailed evidence that standards are
met. The standards, called principles of quality, have three elements:
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Quality Principle I: Evidence of student learning, involving mastery of
content knowledge and pedagogical skills;
-
Quality Principle II: Valid assessment of student learning, involving evidence
that the program’s method(s) for assessing student learning are valid;
and
-
Quality Principle III: Institutional learning, involving evidence that
the program undertakes continuous improvement and quality control based
on its assessment of student learning.
All steps in the TEAC evaluation are based on these three principles of
quality, and also on standards for demonstrating institutional “capacity,”
or the ability to sustain a program at acceptable levels of quality.
Seven components of capacity, required by the US Department of Education
for all accrediting agencies, specify requirements related to: curriculum;
program faculty; facilities, equipment, and supplies; fiscal and administrative
capacity; student support services; recruiting and admission practices;
and student feedback. Appendix 1 details
TEAC's requirements on each of these components.
Preparation of an Inquiry Brief is the first step in seeking TEAC accreditation.
This self-study describes the program and its results, and provides documentation
on its faculty, its requirements and standards, and its quality control
system. Distinctive to TEAC’s review, the program also must explain the
evidentiary basis for its “claims” that it provides effective student learning,
has effective methods of assessing learning, and actively uses assessment
to make continuous improvement. It also must address whether the evidence
is dependable, persuasive and representative of the program. All claims
must be supported by multiple forms of evidence that are mutually consistent.
There is flexibility in what evidence is presented. TEAC lists
18 possible forms of evidence to demonstrate Quality Principle I, on student
learning. Box 2 lists the forms of evidence,
including grades, evaluations of teaching skill, test scores, rates of
student success, or studies of graduates or employers.
Similarly, for Quality Principle II, methods of assessing learning,
evidence can take different forms, including interviews, surveys and classroom
observations. Evaluations by employers, analyses of graduates' scores on
licensure exams, or case studies of the achievements of program graduates
might be offered. Programs must use multiple measures, show data by meaningful
subcategories of students, and present evidence for the reliability and
validity of assessment results and their interpretations of data.
Concrete evidence also must be presented with respect to Quality Principle
III, active use of assessment to improve learning. A program might describe
ways that past decisions to modify the program have been shaped by assessment
results. Also expected are plans for further use of assessment results
to improve the program. Case studies on the use of assessment results can
be offered, but they must include evidence that their methods are dependable
and trustworthy.
Such in-depth attention to the evidence for student learning is distinctive
to TEAC's accreditation criteria. Also exacting are its requirements with
respect to program capacity, mentioned earlier. Evidence on program capacity
might include data showing that the program is supported at a level that
is in line with support given to other programs at the institution. Information
might also be provided on what was learned through the program's internal
audit of its quality control system. TEAC needs such evidence to fulfill
requirements imposed by the US Department of Education and by the Council
for Higher Education Accreditation (CHEA). In addition, TEAC considers
the evidence of capacity to be important for the program's own assessment
of what contributes to its success or failure with student learning, and
also as evidence of good procedures for monitoring and improving programs.
TEAC has an unusual requirement that each program audit its quality
control system, following TEAC guidelines. This internal audit, intended
to show that systems function as intended, takes a sample of student records
and follows an "audit-like" trail to ascertain whether appropriate procedures
were followed as students were admitted and progressed through their studies.
Distinctive, too, is the assistance that TEAC provides to programs as
they develop the Brief. TEAC offers workshops on how to develop the Brief.
When a program is drafting its Brief, staff members who have been trained
to examine program statements and claims will work with the Brief's authors
to ensure that it is clear and complete and that evidence is in a form
to be "auditable." Typical staff comments include requests for clarifications
to strengthen the document’s evidentiary basis, perhaps to be more specific
about how program faculty are “involved” in planning, how often students
meet with their advisors, or what the basis is for other general statements
(Workshop…, 2005). Once the Brief is ready for audit, it is formally submitted
to TEAC and an audit visit is scheduled.
Next is an external audit process, designed to provide independent
verification of the evidence in the Inquiry Brief. The on-site audit visit
is conducted by at least two TEAC-trained auditors. It is a rigorous and
systematic review, bounded by detailed protocols and checklists developed
by TEAC. The audit team's role is to determine whether the evidence
in the Inquiry Brief on quality and capacity is trustworthy, and whether
the evidence justifies a claim that the institution is committed to the
program.
Audit team members probe whether the language of selected claims is
accurate and precise. Fact checking is conducted through interviews,
use of institutional data to recalculate statistics, and direct review
of other primary sources that were used to support claims for each quality
standard. Auditors might ask to see the actual course evaluations cited
in the Brief, examine course syllabi for several different years, or ask
questions about how reported problems in program management are being handled
(Workshop…, 2005). Consistency among multiple sources of evidence is sought,
and there is specific attention to whether contradictory or disconfirming
evidence exists. Auditors are trained to avoid offering opinions or informal
advice.
The audit report, completed within two weeks of the visit, describes
the audit tasks that were completed and gives the team's formal opinion
on the accuracy of the evidence in the Brief. The report does not offer
recommendations or make judgments, as it is designed only to vouch for
the accuracy of the evidence in the Inquiry Brief, possibly modified by
information gained during the audit visit. A draft of the Audit Report
is sent to the program for corrections, revised if necessary and then submitted
to the TEAC Accreditation Panel.
When the audit report is complete and the auditors have attested that
the evidence is accurate, TEAC procedure moves to two further, sequential
steps. First, a review is conducted by a seven-member Accreditation
Panel. The Panel is chosen from a pool of twelve educators appointed for
three-year terms, primarily for their skills in evaluating evidence. The
Panel’s task is to weigh and assess the documented evidence about a program's
capacity and the results it has achieved.
Using evaluation worksheets, the Panel evaluates whether each TEAC standard
is met, based on the evidence found in the Inquiry Brief, the audit report,
and other materials. For Quality Principle I, it reviews whether the evidence
is complete, consistent, sufficient, and precise about student learning.
For Quality Principle II, (valid assessment of student learning), it reviews
the rationale for completeness, strength, and faculty support and whether
it is grounded in scholarship. It also reviews the assessment system in
terms of its design, use of multiple measures, sufficiency and precision.
For Quality Principle III (use of evidence to improve programs), it reviews
decision-making and the quality control system, and looks for completeness,
precision, and evidence of quality improvement. Evidence on capacity is
reviewed for completeness, commitment, sufficiency and precision.
The Panel makes a summative judgment, deciding whether there is sufficient
evidence that the program is "above standard" on each quality component,
considered separately. Evidence of student learning is the pivotal factor
in recommending full accreditation. The Panel also assesses alternative
interpretations for the evidence the program presented. If evidence is
determined to be sufficient to support the program's claims, the Panel
prepares a report with written justification for its recommendation on
accreditation, based on a minimum of four affirmative votes.
The Panel recommends one of TEAC's categories of accreditation, shown
in Appendix 2. The recommendation
may identify weaknesses and may stipulate areas requiring remedy within
a short period. Negative decisions include: Denial, where TEAC’s
standards are not met; and Adverse Action, where accreditation is revoked
following a finding that a program no longer complies with TEAC standards.
The Panel's report is transmitted to TEAC's president.
The Accreditation Panel meeting can be attended by a representative
of the program being discussed, allowing the program to be aware of the
reasoning of the Panel. There also is a point in the Panel's review when
the program representative may respond briefly to questions seeking clarification
on factual points. Once the Panel's report is transmitted to the TEAC president,
the report is sent to the program faculty, which has two weeks to respond
in writing to the arguments and findings in the report.
The Accreditation Committee of TEAC's board of directors conducts the
next step in the review. The Accreditation Committee examines all documentation
to determine, first, that TEAC has correctly followed its own procedures
and, second, that the Panel's report and accreditation recommendation is
convincing and consistent with the Committee's own readings of the materials.
While the Committee's review method is closely connected to the Panel's
method, it has a different, complementary task: it attempts to find
evidence that would undermine a recommendation or finding. The committee
then makes TEAC's final decision, with a majority vote to accept or reject
the Panel's recommendation on accreditation status. If it rejects, it gives
written reasons for its decision. Program faculty may appeal a decision,
within 30 days, to a five-member Appeals Panel appointed by the chair of
the TEAC board of directors.
In sum, TEAC has a three-step review, each focused on evidence provided
by the program about its capacity and results. Each step has a different
emphasis: the audit determines whether the program’s claims are accurate
and trustworthy; the Panel determines whether the evidence is sufficient
to warrant accreditation; and the Committee determines whether it, independently,
can support or undermine the Panel's recommendation.
Costs
TEAC, while still a start-up organization, has benefited from foundation
support, most recently the Pew Charitable Trusts. Other funding has come
from the Carnegie Corporation of New York, the Olin Foundation, Atlantic
Philanthropies and an anonymous donor. A FIPSE grant, which supported initial
design and pilot testing, ended in December 2001. Overall, TEAC has had
more than $3 million in external funding.
Following procedures of other US accrediting agencies, TEAC is primarily
supported by fees (for audit visits) and by annual dues paid by members.
No governmental funds, state or federal, are provided to TEAC to support
its operations. TEAC's annual dues in 2005 were $2,000, with over
100 institutional and organizational members. An audit fee of $1,500 per
auditor (for 2 to 4 auditors) is assessed for each program that begins
the TEAC accrediting process. The program also pays for audit visit expenses.
Auditors are paid a small honorarium and reimbursed for expenses. TEAC
currently has a total staff of about seven persons.
In designing its procedures, TEAC sought to keep costs to a minimum.
Data are often sent to TEAC prior to the visit to make more efficient use
of the visit itself. The detailed review of an institution's Inquiry Brief
before the visit also contributes to efficiency. The use of detailed protocols
allows for smaller visiting teams. Programs understand, prior to the visit,
what evidence to make available for the auditors. As one program reported,
this significantly reduced the time and expenses of preparing for the visit,
which was more intense and meaningful than other accrediting visits (Cohen,
2003).
Implementation and impact
In January 1998 the Fund for the Improvement of Postsecondary Education,
a competitive-grants agency within the US Department of Education, awarded
a grant to the Council of Independent Colleges to develop and test a new
model for accrediting teacher education. The grant also supported a pilot
test of the new accrediting process, which was carried out at three institutions:
the University of Virginia, Fort Lewis College, and Texas Lutheran College.
TEAC's first four years were evaluated by Peter Ewell, a well-respected
US assessment analyst, between summer 2000 and December 2001. He
assessed the experiences of the three pilot accreditation reviews and compared
TEAC’s methods to other quality assurance approaches (Ewell, 2001).
He reported several strengths:
-
Clear objectives, focused on high priority issues, with an “… insistence
that each program … provide solid and direct evidence of student learning
consistent with the program’s goals.” (p. 13)
-
A structured and tightly focused approach, which makes the ground rules
for the review extremely clear. (p. 15)
-
Direct evaluation of the veracity of the submitted evidence on student
achievement.
-
Well-trained visiting teams, with extensive prior practice with audit techniques.
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Value to the programs, based on pilot-institution comments that the self-study’s
focus on student learning, by separating “relevant from irrelevant data,”
allowed them to gather data that were really useful for improvement. (p.
9)
Ewell concluded that “TEAC has … succeeded in creating a review process
that puts – and keeps – evidence of student learning at the center.” (p.
14). In his view, TEAC’s process matches best practice in other “leading-edge”
quality assurance models. With respect to its evaluation method, he concluded
that “...no other quality assurance agency in higher education …
engages in this level of detail when examining assessment-based evidence
of student achievement” (p. 5).
Between 2001 and 2003, TEAC achieved two forms of recognition that are
essential in establishing its legitimacy as an accrediting agency.
In 2001, TEAC gained recognition from the Council on Higher Education Accreditation,
signifying that it met its standards. In 2003, TEAC gained recognition
from the US Department of Education's National Advisory Committee on Institutional
Quality and Integrity, which determined that TEAC met the Department's
standards for accrediting agencies. TEAC’s petition for federal recognition
had been endorsed by the American Council on Education and by other higher
education associations.
More recently, TEAC accreditation has been included in the teacher licensing
requirements of at least six states, with other states likely to follow
suit (Murray 2005). In 2004, TEAC held discussions with twelve other
states on linking TEAC accreditation to their licensing process. To some
degree, this attention to building support among individual states represents
a shift in tactics for TEAC. With state endorsement, TEAC may gain greater
support among teacher education programs and, thereby, offset the effects
of the continued rivalry between TEAC and NCATE.
By 2005, TEAC has gained experience and has built up its membership.
Ninety-five institutions of higher education (including six affiliate institutions)
and 18 organizations (including 5 national organizations) are members of
TEAC. Notably, TEAC has been able to broaden its base of support.
Its 95 members include 30 public institutions, including 14 public doctoral
universities. Of 48 institutions actively working with TEAC on documentation,
19 are public institutions and 29 are private institutions.
Nine programs have been accredited by TEAC as of July 2004, with an
expectation that at least ten more will achieve accreditation status soon.
Approximately 80 institutions have satisfied TEAC eligibility standards
and hold "candidate" status, the first step toward accreditation.
As of July 2004, 48 institutions were working with TEAC staff at some stage
of developing documentation to meet the TEAC quality principles, and twenty-five
Inquiry Briefs had been reviewed and critiqued by staff.
One surprise TEAC has encountered is that many programs have found it
hard to use the logic of educational research for assessing their own programs.
While education faculty are well trained in research inquiry – developing
clear questions, designing and implementing steps to assemble evidence
to answer those questions, and evaluating findings for their reliability
and validity – they generally have not been systematically applying those
methods to their academic courses and programs. The focus on evidence-based
inquiry is a laudable part of TEAC’s design, one that has been maintained,
but it has taken considerable effort and re-thinking for most program faculty
to start with their own questions about their mission and to gather needed
evidence.
TEAC has responded by designing and holding workshops and by assigning
coaches to guide and assist institutions in preparing evidence for quality.
TEAC now holds at least two workshops each year to assist participants
with the tasks required by the TEAC accreditation process. Workshops emphasize
ways to construct clear, concise, and defensible claims about programs
and ways to select, evaluate, and use evidence to support those claims.
TEAC now invests staff time in formative evaluation, assisting institutions
and offering advice as they work on their Inquiry Briefs. Staff examine
draft materials and provide feedback on areas in which the draft does not
give sufficient detail or where descriptive language is imprecise. They
point out where the evidence is inconsistent, where connections have not
been demonstrated between program claims and the assessment evidence, or
where no plans are shown for systematically relying on evidence for future
improvement (Workshop…, 2005, p. 101).
TEAC also has found that members need greater guidance on how to meet
another requirement, conducting an internal audit of their quality control
system. What TEAC has learned is that most programs may have a general
sense that their quality control systems work as intended, but have conducted
only occasional or limited inquiries. The systematic scrutiny required
by TEAC, therefore, calls for a change in program practice. As one response,
TEAC has developed a separate training manual on the internal audit.
Evidence of TEAC's overall impact is found in the experience of its
members, especially the institutions that have achieved accreditation or
are actively preparing for TEAC review. A consistent message emerges:
the TEAC process forces attention to a program’s own questions about its
effectiveness and yields evidence that is readily used in improving the
program. In other words, the TEAC process itself adds value: program
improvement is embedded in the process of developing an Inquiry Brief.
Faculty members report that they have improved their program while conducting
the TEAC review process – clarifying objectives or claims, identifying
the extent to which evidence supports those claims, and making changes
to better align their offerings with their objectives. Procedures are tightened
up, better assessment tools are put to use, faculty confront weaknesses
and make changes.
Under the demanding TEAC model, many programs initially make slow progress,
sometimes needing to revamp program features or undertake studies as part
of their preparation. Participants generally attest that the process fostered
program improvement, rather than being done as an administrative task useful
only to an external agency. As reported by TEAC, members have commented
that “…TEAC demands honest scrutiny of programs and resources” and that
“…greater opportunity for program improvement is possible than with other
accreditation systems.” Another comment is that “…the
process is one that is relevant and is a matter of documenting and clearly
articulating what we as a teacher preparation program are actually doing”
Another reported a specific result: TEAC “…enabled us to get assessment
front and center … and made faculty aware of the importance of assessment”
(TEAC, 2005).
Reports from institutions that have completed TEAC review support
these judgments. The University of Virginia reported that the TEAC review
showed that certain procedures were not functioning as intended. As a result,
it strengthened the alignment between student portfolios and its learning
goals, and developed more systematic ways to learn from its graduates (Cohen,
2003). Hollins University, currently in pre-accreditation status,
learned during its TEAC review of inconsistencies in the way that educational
and theoretical concepts were taught, and the program faculty made changes
to strengthen the teaching program. Because the internal audit conducted
by the Hollins faculty identified areas where their quality control system
needed improvement (primarily with missing information from student files),
they took steps to ensure complete files. Also, they took action to strengthen
teaching components related to technology skills and classroom management,
based on the TEAC review (Hollins University, 2002). At Rockhurst University,
program faculty found important discrepancies between the ratings students
were given by their own instructors and those given by teachers who observed
student teaching. In their Inquiry Brief, they reported several corrective
steps they took, including a new departmental policy to use a new database
with evidence on student progress (Workshop.., 2005). Other institutions
have reported that, being dissatisfied with gaps in what they could document,
they have developed novel ways of measuring learning. One institution conducted
several analyses of data on their students in mathematics education, comparing
their achievement to mathematics majors and also conducting correlation
analyses to determine the extent to which measures of learning were coherent
and consistent (F. Murray, personal communication, March 31, 2005).
During its six-year history, TEAC has weathered a certain amount of
criticism (e.g., Darling-Hammond, 2000). An early concern was that TEAC
does not have sufficient standards or that its standards were not performance-based.
It is true that TEAC's standards were more flexible than the NCATE standards
in effect throughout the 1990s, students generally seen as too prescriptive.
However, an independent comparison (AACTE, 2003) has shown that TEAC standards
are substantially parallel to NCATE’s new standards, adopted in 2000, following
its own standards revision.
While its unusual approach departs from other accreditation approaches,
TEAC does have explicit and focused standards, calling for evidence of
student learning, use of that evidence for program improvement, and the
capacity to sustain a program of quality. These standards, and their detailed
provisions, have been formally recognized by CHEA and the US government.
Some critics have said that TEAC's standards are softer than NCATE's
because TEAC allows each program to decide what evidence to use to meet
TEAC standards. TEAC has taken this approach for well-considered
reasons, mainly to allow flexibility to programs. Thus, for example, where
a program believes that its state exam is poorly designed, the program
may use other evidence of student achievement, defending their choices.
At present, some states have licensing exams where a “passing” score can
be achieved with fewer than half of test items answered correctly.
Even so, TEAC expects a persuasive rationale for the evidence that is chosen,
strong evidence for each standard, and reporting of any negative evidence
as well. In actual practice, most programs that have sought TEAC accreditation
have used conventional evidence – grade averages and scores on state examinations
– that are also used in meeting NCATE standards. To reduce the burden on
programs, TEAC will accept evidence that was initially assembled for other
accrediting organizations when programs are preparing their Inquiry Brief
for TEAC.
Some criticism of TEAC may be related to its origins in the midst of
controversy about whether teacher education programs offer good training.
As one journalist characterized the conflict, “…the battle for turf involves
money and politics as much as educational values” (Basinger, 1998). In
this climate, some educators may to be reluctant to endorse a new, unproven
approach to accreditation, preferring its competitor, NCATE, which is well-known
and has a long history. NCATE accreditation, held by relatively few programs,
is considered prestigious. Some educators also expressed concern that,
with two accreditation options, programs might "shop" for the easier process,
which could cause quality to decline. For these and other reasons, TEAC
has seen slow development as an alternative approach.
Both TEAC and NCATE, as voluntary accrediting bodies, face challenges
from broader trends in the US that have imposed more governmental requirements,
both on accreditors and on programs of teacher education. TEAC has pledged
its willingness to cooperate with other accrediting organizations, and
many educators look to a unified accreditation process sometime in the
future. While the relationship between TEAC and NCATE remains unsettled
at present, they both offer laudable and effective methods of quality assurance
for programs that prepare teachers.
Comparisons
TEAC's accreditation model combines elements from several existing forms
of quality assurance. It builds on recent reforms in US accreditation and
adopts some emerging ideas about effective practice from international
experience with academic audit. It also borrows from widely accepted norms
of scholarly inquiry.
Over the last decade, a variety of US accreditation reforms have
continued to use guidelines, self-study, and site visits but have added
a requirement for evidence of student learning. This "outcomes" focus is
strongest among those accreditation agencies that conduct subject assessments
in such fields as business, engineering, medicine, or nursing. It emphasizes
the quality of delivered performance, typically documented by data on the
performance of graduates on licensing exams or in initial employment. TEAC's
model adopts this “outcomes” emphasis, as well as the effort by accrediting
agencies to streamline their requirements on institutional capacity.
International developments with academic audit are also reflected
in TEAC's approach (Dill 2000; Massy 2003). Audit models are strongly
evidence-based, comparable to financial audits. Where accreditation models
traditionally allow programs to prepare general reports, audits focus on
institutional processes that support quality. After a decade's experience
with audit in different countries, the audit approach is increasingly valued
for its systematic, "evasion-resistant review methodology" that also spurs
improvement. Audit processes are useful to programs because they require
thoughtful and systematic attention by a program's faculty about how and
why their program is meeting worthy objectives (Jennings, 2003; Massy 2003,
p. 230-231).
TEAC has built on this international experience with audit. It borrowed
the audit model's attention to institutional processes and its focus on
evidence, and introduced an innovative requirement that each program conduct
its own internal audit. It goes further than many process-oriented audit
models by requiring substantial attention to evidence of student learning
and program results. Thus, where most audit models look at processes that
support quality, TEAC adds a critical preliminary step: programs must explain
and defend their learning objectives. They also must document the processes
that assure them those goals are met, and the processes that lead to quality
control and improvement. This approach parallels the emphasis in Hong Kong's
most recent approach, termed Quality Review, that looks to the design of
curricula, methods of assessing learning outcomes, and adequate resources
to offer a quality program (Dill, 2003).
Unlike other approaches to quality assurance, TEAC has grounded its
model in an evaluative philosophy based on scholarly research. Thus it
requires that claims be supported by evidence, expects valid assessment
of student learning, and has rules for providing and evaluating evidence
(consistency, reliability, validity, representativeness, etc.). Under TEAC's
approach to assessing learning, for example, programs are expected to employ
multiple measures to achieve a dependable finding and must provide evidence
that the inferences they make conform to accepted research standards for
reliability and validity.
Useful perspective on TEAC's assessment approach can be gained
by comparing it to subject evaluations in Denmark, which have been conducted
since 1992 by the Evaluation Institute (referred to as EVA). EVA's system
for assessment, which covers a range of academic subjects, has elements
that can be considered as best practice in external quality assessment.
EVA aims to have a "concrete, transparent and trustworthy process"
(Stensaker, 2004, p. 8). Its approach is structured and systematic, relying
on detailed protocols and specific criteria that guide the program's self-studies
and site visits. Programs must provide quantitative data on their accomplishments
(including data on completion rates and drop-outs) and EVA conducts surveys
among recent graduates or employers to supplement the self-study evidence
(Kristoffersen, 2004, pp. 91, 95). The one- or two-day site visit is designed
to validate information in the self-study through meetings with institutional
representatives and students, and to examine documentation more closely.
EVA staff participate in each visit, partly to ensure that evaluations
follow correct procedure (Stensaker, p. 7). The evaluation report is prepared
by EVA staff on the basis of input from the visiting team. After institutions
have a chance to correct factual mistakes and comment on the evaluation
process, the report is made public.
TEAC's approach is also highly structured and systematic. It uses detailed
checklists and decision rubrics with specific criteria to guide its audits
and the decisions of its Accreditation Panel and Accreditation Committee.
Its entire process focuses on evidence for claims made about student achievement.
Programs must give evidence about student achievement, then document the
validity of that evidence and, finally, show that such evidence is used
for program improvement. As Ewell commented about TEAC's model, “…the
amount and quality of evidence about student learning…easily exceeded that
present in virtually any other extant accreditation process” (2001, p.
14).
As with EVA’s visit, the TEAC site visitors limit their role to validating
the evidence in the self-study. Areas for further probes are identified
in advance, based on TEAC standards, and auditors have extensive training,
including practice with audit techniques.
TEAC's decision process is exacting. Its Accreditation Panel and its
Accreditation Committee conduct two separate reviews of the program’s evidence
and make a series of decisions covering all components of the accrediting
standards. Unlike EVA, TEAC separates this summative role from the site-visit
auditor role, seeking to avoid the issues of "blurred boundaries" identified
by some analysts (Schwarz and Westerheijden, 2004).
EVA's objectives have been described as dual, combining accountability
and improvement (Kristoffersen, 2004, p. 26). Under the accountability
function, programs are required to conduct self-studies and to host site
visits, and they know that EVA’s reports will become public. Also contributing
to accountability are EVA’s independent surveys among employers and graduates.
The improvement function is equally important, based on EVA’s responsibility
under its initial legislation to “…inspire and guide…” programs (EVA 2004).
TEAC also has a dual emphasis. Accountability goals are served by its
focus on student learning and its stringent reliance on evidence to support
claims about learning. Improvement goals are encouraged by TEAC’s self-study
requirements that call for detailed probing of a program's aims, accomplishments,
and evidence that it uses assessment findings to improve its program.
A core issue for all systems of external evaluation is the role of precise,
defined standards versus standards that allow flexibility. EVA's view largely
mirrors TEAC’s stance, in that both approaches try to balance the need
for defined standards with support for improvement. As EVA recently noted,
there is a risk that tightly defined standards based on a conservative
concept of quality could impede innovation (EVA, 2004).
EVA has followed a "fitness for purpose" model with an overall framework
that allows each evaluation to be designed according to what makes sense
for each specific subject being reviewed. There is active dialogue with
institutions prior to the evaluation, and self-study guidelines encourage
open discussion about teaching and learning issues (Stensaker, 2004, p.
12). TEAC also allows flexibility within an overall framework. It begins
with standards that require a focus on student learning and its use for
academic planning and improvement. However, each institution decides what
evidence it will use to show that it meets TEAC's standards.
Conclusions
The Teacher Education Accreditation Council was designed to offer an
approach to accreditation that reflected some of the best contemporary
thinking on external quality review. Unlike quality assurance agencies
in many countries, it was not a product of a government ministry or a parliamentary
decree. With this relative freedom but guided by the context in which it
was developed, TEAC’s founders developed an innovative approach worthy
of attention by others who are interested in models for quality assurance.
Readers interested in program evaluation will find much of value in
TEAC's approach. It requires that programs focus on important objectives
related to student learning, but it allows them to demonstrate accomplishment
of those objectives in varying ways. This approach does not stifle
innovation, but it does insist on evidence that students are learning what
is needed to be effective, well-qualified teachers. Elements of good
research technique have been built into the evaluation design. Reviewers
are taught to consider criteria of validity, reliability, and representativeness
and to be alert to evidence that suggest alternative explanations.
Readers interested in uses of audit will find interesting refinements
in audit technique. TEAC’s audit is sharply defined and focuses heavily
on evidence of student learning. Prior to the audit visit, the program's
Inquiry Brief is examined closely, and clarifications are sought to strengthen
the document’s evidentiary basis. Site visitors are given a narrow role
and are well trained, including guidance on not offering opinions. TEAC
also requires programs to conduct internal audits of the administrative
procedures that affect student progress; conducting this audit gives programs
direct evidence of their strengths or weaknesses.
TEAC also has achieved a significant degree of transparency, attained
through detailed, explicit and closely-adhered-to procedures that consistently
focus on learning outcomes. Programs have detailed guidelines for preparing
the self-study, and can expect site-visit auditors to maintain a disciplined
focus on evidence for the program’s statements. Reports from early participants
indicate that TEAC's model is practical to implement and supportive of
educational enhancement (Cohen 2003).
After six years, TEAC is still a “start-up” agency but it has achieved
formal recognition and it has built up its membership. As a voluntary accrediting
agency, it must continue to prove its worth to colleges and universities.
It must also provide a voice for strengthening teacher preparation in the
larger US debate over the quality of teaching in the nation’s schools.
Its innovative approach and focus on student learning afford it a position
of strength for the years ahead.
Resources for policymakers
A) LIVE INTERNET LINKS
U.S. Department of Education:
National Advisory Committee for Institutional Quality and Integrity
(NACIQI),
convened by the US Department.of Education. Its policies and criteria
for
accreditation agencies are found at: www.ed.gov/admins/finaid/accred/index.html
Teacher Education Accreditation Council:
Information about the Teacher Education Accreditation Council, which
has accredited programs since 1997, is available on its website: www.teac.org.
The website describes TEAC's accrediting standards and procedures, with
separate sections on: members and affiliate organizations; goals
and principles; the inquiry brief; guidelines for producing the brief;
audit; capacity standards; the accreditation panel, the accreditation decisions;
accreditation judgment heuristics; links to related sites; and literature
on TEAC.
Other nongovernmental US organizations:
Council on Higher Education Accreditation (CHEA): www.chea.org
This website includes links to regional accrediting agencies and to
professional accrediting agencies (including teacher education).
National Council for Accreditation of Teacher Education (NCATE):
www.ncate.org
NCATE has accredited teacher education programs since 1954.
American Association of Colleges for Teacher Education (AACTE): www.aacte.org
AACTE is a membership association for colleges of education.
Council of Independent Colleges: www.cic.org
CIC is an association of private colleges, with a current membership
of more than 570 members. It was an early supporter of TEAC.
Evaluation Institute, Denmark: www.eva.org
Beginning in 1992, the Evaluation Institute has developed and applied
an approach to evaluation, mainly of subject areas taught by universities
in Denmark.
B) TECHNICAL DOCUMENTS
Guidelines for Preparation of an Inquiry Brief and an Inquiry Brief
Proposal. Washington, DC: Teacher Education Accreditation Council,
2003.
Prospectus for a New System of Teacher Education Accreditation.
Washington, DC: Teacher Education Accreditation Council, no date.
TEAC Operation Policies Manual. Washington, DC: TEAC, no date.
Available from TEAC website.
Ewell, P. (2001) Piloting a new approach to accreditation in teacher
education: An evaluation of the TEAC/FIPSE project. Boulder,
Colorado: National Center for Higher Education Management Services.
This report can be accessed via www.teac.org
Murray, F. B. no date. On some differences between TEAC and NCATE.
Available from TEAC website, under “Literature.”
U.S. Department of Education (2005). Accreditation in the United
States. Retrieved from: http://www.ed.gov/adminis/finaid/accred/index.html
This 57 page document details the procedures and criteria for USDE's recognition
of accrediting agencies.
References
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Available at: www.aacte.org
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