January 13
- Topic: Overview of the course and the domain
- Assignments: Look over syllabus and schedule
-
Readings:
- Begin reading The Professor and the Madman
January 15
-
Topic: Reference interview
-
Readings:
- Bopp & Smith, Reference Interview
LAB: January 13/15
-
Topic: OPACs
-
Readings:
- Borgman, C.L. (1996). Why are online catalogs still hard to use? Journal of the American Society for Information Science, 47(7),
493.503.
- Olson, T.A. (2007). Utility of a faceted catalog for scholarly research. Library Hi Tech, 25(4), 550-561.
January 20
- Topic: Information seeking behavior
-
Readings:
- Nicholas, D., Huntington, P., & Jamali, H.R. (2007). Diversity in the information seeking behaviour of the virtual scholar:
Institutional comparisons. Journal of Academic Librarianship, 33(6), 629-638.
- Taylor, R.S. (1968). Question-negotiation and information seeking in libraries. College & Research Libraries, 29, 178-194.
- OPTIONAL: Belkin, N.J. (1980). Anomalous states of knowledge. Canadian Journal of Information Science, 5, 133-143.
January 22
- Topic: Introduction to instruction and IPL assignments
- Assignments: Sign up for times to do instruction sessions
-
Readings:
LAB: January 20/22
- Topic: Article searching
- Assignments: In-lab exercise
-
Readings:
- Tenopir, C. (2008). Online systems for information access and retrieval. Library Trends, 56(4), 816-829.
- SKIM: Oxford Guide to Library Research, Subject headings and indexes to journal articles AND Keyword searches.
January 27
- Topic: Encyclopedias, Dictionaries, Biographical sources, and Ready reference materials
-
Readings:
- The Professor and the Madman
- Oxford Guide to Library Research, Initial Overview: Encyclopedias
January 29
- Topic: Geographical sources, Directories, Indexes and abstracts
- Assignment: Must have answered IPL practice question by this date
LAB: January 27/29
- Topic: Citation searching
- Assignments: In-lab exercise
-
Readings:
- Oxford Guide to Library Research, Citation searches
February 3
- Topic: Evaluation of reference sources
-
Readings:
February 5
- Topic: Digital reference
-
Readings:
- OPTIONAL: Schachaf, P., et al. (2008). Virtual reference service evaluation: Adherence to RUSA behavioral
guidelines and IFLA digital reference guidelines. Library & Information Science Research, 30(2), 122-137.
- OPTIONAL: Janes, J. (2007/2008). An information history (and possible future) of digital reference. Bulletin
of the American Society for Information Science and Technology, 34(2), 8-10.
LAB: February 3/5
- Topic: Web evaluation
- Assignments: In-lab exercise
February 10
- Topic: Digital Humanities and E-science
- Assignment: Undergraduate group reference consultations due
-
Readings:
- Borgman, C. (2007). "Building the scholarly infrastructure," in Scholarship in the Digital Age: Information,
Infrastructure, and the Internet, 13-31.
- Mattison, D. (2006). The digital humanities revolution. Searcher, 14(5), 25-34.
February 12
- Topic: Introduction to digital annotation
-
Readings:
LAB: February 10/12
- Topic: Reference expert systems/Social Q&A sites and Web 2.0 technologies
-
Readings:
February 17
- Topic: Community programming and community assessment
-
Readings:
- Hitchcock, K. (2008). Sustainable collaboration for community outreach: Lessons from the
Spanish access to Literature/Uso directo (SALUD) project. Journal of the Medical Library Association, 96(1), 58.
- Dalton, P., Elkin, J., & Hannaford, A. (2006). Joint use libraries as successful strategic alliances. Library
Trends, 54, 535-548.
February 19
- Topic: Outreach and collaboration
- Due: Graduate reference consultations
-
Readings:
- Pomerantz, J. (2006). Collaboration as the norm in reference work. Reference and User Services Quarterly, 46
(1), 45.
- Montiel-Overall, P. (2008). Teacher and librarian collaboration: a qualitative study. Library & Information Science
Research, 30(2), 145-155.
- Jackson, P.A. (2007). Integrating information literacy into Blackboard: Building campus partnerships for successful
student learning. The Journal of Academic Librarianship, 33(4), 454-461.
LAB: February 17/19
- Topic: Chat reference with Pam Sessoms (LAB IN DAVIS 247)
- Assignments: In-lab exercise
February 24
- Topic: Instruction and literacy
-
Readings:
- Eisenberg, M.B. (2008). Information literacy: Essential skills for the information age. DESIDOC Journal of
Library & Information Technology, 28(2), 39-47.
- Gold, H.E. (2005). Engaging the adult learner: Creating effective library instruction. Portal: Libraries and the
Academy, 5(4), 467-481.
- OPTIONAL: Griffin, M. (2008, September). Visual competence and media literacy: can one exist without the other? Visual Studies, 23(2), 113-129.
February 26
- Topic: Evaluation of reference services
-
Readings:
- Hernon, P., & McClure, C.R. (1986). Unobtrusive reference testing: The 55 percent rule. Library Journal, 111(7), 37-41.
- Durrance, J.C. (1989). Reference success: Does tthe 55 percent rule tell the whole story? Library Journal, 114(7), 31-36.
- Schachaf, P. (2008). Service equality in virtual reference. Journal of the American Society for Information Science and Technology,
59(4), 535.
LAB: February 24/26
- Topic: GIS with Amanda Henley (LAB IN DAVIS 247)
- Assignments: In-lab exercise
March 3
- Topic: Blended and embedded librarianship
- Assignment: Faculty group reference consultations due
-
Readings:
- Bennett, T.B., & Nicholson, S.Q. (2007). Connecting users to numeric and spatial resources. Social Science
Computer Review, 25(3), 302-318.
- Rudin, P. (2008). No fixed address: The evolution of outreach library services on university campuses. The Reference
Librarian, 49(1), 55-75.
March 3/5
- Topic: Legal research
- Assignments: In-lab exercise
March 10-16: NO CLASS, SPRING BREAK
March 17
- Topic: Historical perspectives
-
Readings:
- Assignments: Digital annotation documents to be given out to groups; instruction observation papers due
March 19
- Topic: Indirect reference (presentation by Emily King and Angela Bardeen)
LAB: March 17/19
- Topic: Business research
- Assignment: In-lab exercise
March 24
- Topic: Library architecture and space
-
Readings:
- Van Slyck. A. "Giving: The reform of American library philanthropy," in
Free to All: Carnegie Libraries & American Culture, 1890-1920.
March 26
- Topic: Information contexts
-
Readings: CHOOSE TWO OF THE FOLLOWING
- Cavanagh, M. (2006). Re-conceptualizing the reference transaction: The case for interaction and information
relationships at the public library reference desk. Canadian Journal of Information and Library Science, 30(1/2), 1-19.
- Chelton, M.K. (1999). Structural and theoretical constraints on reference service in a high school library
media center. Reference & User Services Quarterly, 38(3), 275-282.
- De Groote, S.L. (2005). Questions asked at the virtual and physical health sciences reference desk: how do they
compare and what do they tell us? Medical Reference Services Quarterly, 24(2), 11-23.
- Lasocki, D. (1999/2000). Reference. Notes, 56, 605-610. [this article is about music librarianship]
- Martin, J. (2003). Ask a librarian: Virtual reference services at the Boeing Library. Internet Reference
Services Quarterly, 8(1/2), 127-135.
- Todd, K.M. (2007). Competencies of law librarianship: Reference, research, and patron services. Legal Reference Services Quarterly,
26(1/2), 7-33.
March 24/26
- Topic: Medical research
- Assignments: In-lab exercise
March 31
- Topic: Specific populations
-
Readings: CHOOSE TWO OF THE FOLLOWING
- Curry, A. (2005). If I ask, will they answer? Evaluating public library reference service to gay and lesbian youth.
Reference & User Services Quarterly, 45(1), 65-74.
- Detlefsen, E.G. (2004). Where am I to go? Use of the Internet for consumer health information by two vulnerable
communities. Library Trends, 53(2), 283-300.
- Mengxiong, L. (1995). Ethnicity and information seeking. The Reference Librarian, 49/50, 123-134.
- Miller-Gatenby, K.J., & Chittenden, M. (2000). Reference services for all: How to support reference service to
clients with disabilities. The Reference Librarian, 69/70. 313-326.
- Pattee, A.S. (2008). What do you know? Applying the K-W-L method to the reference transactions with children.
Children & Libraries, 6(1), 30-1, 34-39.
- Walter, V.A., et al. (2005). Teens are from Neptune, Librarians are from Pluto: An analysis of online
reference transactions. Library Trends, 54(2), 209-227.
April 2
- Topic: Managing reference services
- Assignment: Have all three IPL questions completed
-
Readings:
- Edmondson, A.C. (2008). The competitive imperative of learning. Harvard Business Review, 86(7), 60-67.
- Imholz, S. & Arns, J.W. (2007). Worth their weight: An assessmet of the evolving field of library evalutaion.
Public Library Quarterly, 26(3), 31-48.
LAB: March 31/ April 2
- Topic: Training for digital annotation project
April 7
- Topic: Publishing and copyright
-
Readings:
- Borgman, C. (2007). "The discontinuity of scholarly publishing, in Scholarship in the Digital Age: Information,
Infrastructure, and the Internet. 75-114.
April 9
- Topic: Censorship
-
Readings:
LAB: April 7/9
- Topic: Problem patrons
-
Readings:
- Cromwell, P., Alexander, G. & Dotson, P. (2008). Crime and incivilities in libraries: Situational crime prevention strategies
for thwarting biblio-bandits and problem patrons. Security Journal, 21(3), 147-158.
- ACRL Guidelines Regarding Thefts in Libraries (2003)
April 14
- Topic: Patron privacy/ethics
-
Readings:
- Anderson, A.J. (1976). You killed my daughter. Library Journal, 117(8), 53-54.
- Dowd, R.C. (1989). I want to find out how to freebase cocaine; or, Yet another unobtrusive test of reference performance.
The Reference Librarian, 25/26, 483-493.
- Code of Ethics
April 16
- Topic: Future of information services
- Assignment: Future of information services paper due
-
Readings:
LAB: April 14/16
- Topic: Work on digital annotation projects (can use lab space or meet in another location with team)
April 21
- Topic: Digital annotation presentations
April 23
- Topic: Digital annotation presentations
April 27: NO CLASS
- Assignment: Digital annotation project due
Reading guidelines
- Do all readings before the class period for which they are assigned. If you have trouble locating a reading,
please contact Sugimoto at least 24 hours before the assigned class.
Assignment guidelines
- Assignments are due by the beginning of class on the day assigned (with the exception of in-lab or in-class exercises, which will
be done during that class period).