caitlin shanley

www.unc.edu/~cshanley

Education

MSLS, The University of North Carolina at Chapel Hill
Chapel Hill, NC: August 2007 — May 2009 (expected)

• Concentrations/interests: Applications of social software/Web 2.0 technology in LIS, web development, LGBTQ archives and libraries, reference and instruction
• Relevant coursework: Information Resources and Services (Reference), Web Development I, Library 2.0, Organization of Information, Human Information Interactions, Managing Information Technologies for Libraries, Online Social Networks

BA, The University of North Carolina at Asheville
Asheville, NC: August 2002 — May 2006

• Concentrations: Literature and Creative Writing, Women's Studies
• Awards and Honors: Graduated Magna Cum Laude (Cumulative GPA 3.84), Distinction in Literature, Chancellor's/Dean's List for seven semesters, Comfort Scholarship for Creative Writing, Thomas Wolfe Award in Fiction

Library Experience

Night Owl Chat Reference Assistant
Walter Royal Davis Library, UNC; January 2009 — present

• Work with libraryh3lp integrated web chat/IM system to facilitate after-hours virtual reference services to patrons from UNC, Duke University, and NC State University

Reference Assistant
R.B. House Undergraduate Library, UNC; October 2008 — present

• Perform in-person, telephone, and virtual reference services to students, faculty/staff, and community members in an instructional academic library
• Assist with usability and web design projects as needed
• Collaborate with library staff and fellow SILS students to design and teach bibliographic instruction classes to undergraduate students enrolled in English Composition courses

Information Services Assistant
Ipas; May 2008 — present. Ipas is a global non-profit organization dedicated to reducing maternal mortality and advancing women's reproductive rights.

• Provide Ipas staff and consultants with reference services, including assisting with literature searches, retrieving requested articles, and providing needed data on demand
• Perform technical services, such as cataloging and processing books, serials, and multimedia

Instructor/Floater
Community Workshop Series — UNC Libraries, in conjunction with local public libraries; September 2008 — present

• Teach and assist with introductory computing, software, and web research classes

Intern
LGBTQ Resource Library, UNC LGBTQ Center; August 2008 — November 2008

• Sorted and compiled news clippings and ephemera to create a historical guide of LGBTQ life at UNC
• Wrote reviews of books held in the collection to add to catalog records

Volunteer
Sallie Bingham Center for Women's History and Culture — Rare Book, Manuscript, and Special Collections Library, Duke University; January 2008 — June 2008

• Identified and described materials for inclusion in online subject guide

Graduate Assistant
Documenting the American South Digital Publishing Program — Carolina Digital Library and Archives, UNC; September 2007 — May 2008

• Composed descriptive metadata for images housed in digital collections
• Trained CDLA staff in Library of Congress controlled vocabularies and database entry

Student Assistant
Ramsey Library Circulation Desk, UNCA; June 2003 — May 2006

• Provided patron service with locating, utilizing, and borrowing materials
• Interacted with Innovative Interfaces library system to perform circulation functions, including processing holds, collecting fines, assessing inventory, etc.

Student Assistant
Ramsey Library Special Collections, UNCA; August 2002 — June 2003

• Created online finding aids for archival collections
• Assisted with digitization projects at all stages of development

Other Experience

Editor
Headwaters Creative Arts Magazine, UNCA; August 2004 — May 2006

• Managed staff of 8-10 volunteer student reviewers
• Oversaw magazine production at all stages of development, including soliciting submissions, copy editing, manipulating and assembling content, interacting with publishers, distributing and promoting finished publications, etc.

Peer Tutor
University Writing Center, UNCA; August 2004 — May 2005

• Aided students, faculty, staff, and alumni with various writing projects
• Performed reception duties, i.e. scheduling appointments, answering phones, etc.

Technology and Skills

• Operating Systems: Microsoft Windows, Macintosh OS X, limited Linux experience
• Software Packages: Microsoft Office Suite (including Office 2007), Microsoft SharePoint and InfoPath 2007, Adobe Creative Suite, various blogging and wiki platforms
• Web Design: XHTML, CSS, basic PHP, basic MySQL
• Course Management Software: Blackboard Academic Suite, Sakai Open Source CLE
• Bibliographic Management Software: RefWorks, CiteULike, Zotero
• Integrated Library Systems: Innovative Interfaces Millennium ILS, Koha Open Source ILS
• Languages: Basic reading and speaking knowledge of Spanish
• Other: Expert familiarity with database and Web searching, experience with various Web 2.0 applications, excellent written and oral communication skills, patron service experience in diverse environments

Memberships and Service

Professional Writing and Presentations

"Allen Ginsberg," "Jack Kerouac," and "Ken Kesey." The Student's Encyclopedia of Great American Writers. Blake G. Hobby, ed. New York: Facts on File, Inc. Forthcoming.

"Queering Homogeny and Progeny in Seed of Chucky," and "I'm not a Lesbian But My Daughter Is" (Short Story). UNCA GLBTQ Studies Conference. Asheville, NC. March 22-24, 2007.

Selections from Who Writes Short Shorts? (Thesis Collection of Microfiction Stories). Malaprop's Bookstore/Cafe. Asheville, NC. April 16, 2006.

References

Available upon request.