Melody Felzien

Permanent Address:
400 Autumngate Dr
Raleigh, NC 27606
Home: (919) 303-3431
mgfelzien@earthlink.net

• Supervise day-to-day activities of content, publishing, staff management and online teams.
• Organize group events, projects and retreats
• Develop the “Blue & White Book of Operations” in order to better train members of the future.

• Consult with and provide quality support for 395 sales representatives and over 16,000 advertisers for the nation's largest publisher of campus directories.
• Train and assist sixteen customer relations associates to uphold a standard of excellence while interacting with advertisers and sales representatives.
• Maintain standard of high quality, personal service.

• Created and implemented recruitment and training strategies for over 100 new and current members.
• Planned major social events including press parties and the annual Board of Directors meeting.
• Maintained and updated Blue & White listervs and staff folders.

• Negotiated gifts from alumni of UNC-Chapel Hill to the academic budgets of 12 educational departments of the University.
• Successfully contacted approximately 45 alumni per night with a 78% success rate.

• Contributed to everyday transactions in South Hills Mall, a local commercial center, by fielding phone calls and organizing paperwork.

• Staff Management and Content Team for the Blue & White (2 years)

• Public Relations Student Society of America, UNC-CH chapter (August 2002 - Present)

• Member of the Abernathy Award Selection Committee

• Sunday School Instructor with Hope Chapel in Apex, NC (April 2002 – Present)

• UNC Children’s Hospital Dance Marathon participant (2002)

• Leadership and initiative with President and Staff Manager positions in Blue & White

• Spanish Comprehension

• Proficient at Microsoft Office, Dreamweaver MX and Photoshop