Assessing Empathy in Friendship
I chose to do this project with my sixteen year old sister Vanessa. She lives in Cincinnati, Ohio, where she is a junior in high school. I told her the questions over the phone, she answered them at her leisure, then read them back to me on the phone. We then proceeded to discuss the differences in our responses. Below are our answers to the seven questions regarding empathy in our relationship.
Veronica’s Answers
1. Does your friend understand most of what you say?
Yes, she most definitely does. We share so many of the same life
experiences that most of the time she knows exactly what I am saying without
my even saying it. She also understands the nuances in my speech.
For example, she can tell by the tone of my voice what I am really thinking.
I guess you could say she goes beyond understanding what I say to understanding
what I mean by what I say.
2. Does your friend understand how you feel?
Again, since we share so much of our lives, Vanessa can really tell
how I feel. . . usually without me having to explain it to her.
For example, one evening Vanessa, my mom and I went shopping for sandals.
We had been shopping for about two hours without finding any shoes whatsoever.
Finally, we found a store with two pairs that I liked. There was
a family in the store with us, and the kids were sticking their feet into
the aisles to try to trip me. Then another family entered the store
and walked right in front of the mirror I was using. Mind you, the
space between the mirror and my feet was only about a foot! Vanessa
could tell exactly how I felt about those kids by watching my face.
We had a great time laughing about my frustration when we left the store!
So, yes, she definitely understands how I feel!
3. Does your friend appreciate what your experiences feel like to you?
This is one area where Vanessa may be lacking. She has a hard
time opening herself up to interpretations different from her own.
For example, she may understand that I am angry and mad for failing a test,
but she cannot quite understand that I am mad at myself instead of at the
professor.
4. Does your friend try to see things though your eyes?
I believe she tries to see things through my eyes, but that she just
is not able. She has a hard time putting herself in others' shoes
and feeling how their experiences differ from hers. She sometimes
seems close-minded because of this, but I know it is only because she cannot
understand what I am seeing or feeling.
5. Does your friend ask you questions about what your experiences mean
to you?
Yes! She asks many questions about meaning. We are always
discussing how events relate to the bigger, more philosophical questions
in our lives. I love discussing my beliefs with her, because she
knows the right questions to ask to get me thinking in a new way.
6. Does your friend ask you questions about what you’re thinking?
Vanessa always makes sure to ask what is on my mind. She is my
closest friend and so whenever we are together we always talk about what
we are thinking at that moment and what we have been thinking about since
we last talked. She is great for discussing thoughts!
7. Does your friend ask you questions about how you’re feeling?
This, again, is another area where Vanessa may not be quite as skillful
as she could. She really has a hard time understanding others’ points
of view. It does not occur to her to ask, because it does not occur
to her that anyone might feel differently about something.
Vanessa’s Answers
1. Does your friend understand most of what you say?
My friend, for as long as I have known her, has been a very stubborn
individual. Therefore, if she takes a strong opinion on a subject
and I take the opposite opinion, she tends to resist. However, I
think she is resisting the dissension itself rather than my own personal
argument. From knowing her so long and after having talked to her
about our discussions after the tension and defensiveness (which is common
among siblings) has ceased, I realize she has in fact understood a lot
more of what I say than I had thought. In some cases, she even understands
more than I do because I tend to get wrapped up in trying not to make her
defensive, while she can be both defensive and listen at the same time,
even if she acts like she is not.
2. Does your friend understand how you feel?
I am probably the most sensitive person I know. As a result,
I have an intense and heterogeneous flood of emotions at every change,
every insult, every accomplishment. My surroundings tend to affect
me greatly and, as a result, I cry easily. But because my friend
and I have spent so much time together, she is very aware of this.
Due to this, I have noticed that if we are having a discussion and I begin
to cry or if I come to her with a mass of mixed emotions, she puts aside
her stubbornness and the superiority issues that all siblings have and
places herself on my level. She unconditionally comforts me with
words and hugs, and she knows how to help me regain control of myself and
a little more confidence. I think that for someone to do this, he
or she must obviously and truly understand how I feel. If a person
responds to me in a way that lifts me up, I consider that person to be
a true friend.
3. Does your friend appreciate what your experiences feel like to you?
My friend asks me all the time what cross country, my sport of choice,
is like. She listens intensely, never interrupting me, and questions
me about friends and school as well. I suppose my most important
experiences are typically found in races, both cross country and track.
She supports me at meets whether I do well or not. She encourages
me to do my best and has even run with me at times. Running is a part of
who I am, and how I race greatly affects how I feel and vice versa.
As a result, I find myself both feeling up and down from it. Each
time I learn something new about myself, inner or outer, she is one of
the first to bring it to my own eyes. Because she listens intently,
and runs with me sometimes, I know she has some appreciation of what my
experiences feel like to me.
4. Does your friend try to see things though your eyes?
As I said before, when in intense discussions with my friend, she does
not go out of her way, like any typical teenager, to see my point of view.
If she does see it, she does not make it recognized. So basically,
she does not try to see my view when we argue. However, as I also
said previously, in things that are a part of my life and not hers, for
example cross country, friends and track, she does try to understand what
I see and go though. This may be for her own benefits, I do not know,
but she does ask, and therefore, she sometimes does try to see things she
does not see though my eyes. However, things she already sees and
has analyzed in her own eyes tend to stand as obstacles to accepting different
versions of the same view. So she does not try to see my view if
she already has one on that particular subject, but she does love to learn
what she does not already know.
5. Does your friend ask you questions about what your experiences mean
to you?
Although not directly asking “what do your experiences mean to you,”
my friend asks me questions about my experiences. I am a long winded
individual, and because I feel so comfortable opening up to my friend and
telling her everything, I usually go straight from laughing or crying into
analyzing what my experiences have done or what they now mean to me without
her prompt, and she listens intently.
6. Does your friend ask you questions about what you’re thinking?
I tend to daydream a lot, but I do not ever recall my friend asking
me what it is I am thinking about during my daydreams. I recall,
however, her enjoyment in snapping me out of such reveries, but not with
seriousness or concern. The only time I remember her asking me what
I am thinking is after she gives me a long detailed version of something
she is thinking about or going on in her life, and has obviously told me
all of this for a reason. There may be a subconscious reason to release
the information to an outsider, as if just hearing it said back to her
by an outsider makes her able to be separated enough from it to analyze
it again from a different viewpoint. Sometimes, however, she stops,
makes a point to look at me, and says, “what do you think." It is
a very rare occasion, but she asks it in a very meaningful and intuitive
manner. But, as in this case, since it is a view she has already
seen, she must work even harder before asking me this because she must
first accept that her view might be wrong or different, and she must okay
that possibility. Thus, due to her stubbornness, she rarely asks
me this question.
7. Does your friend ask you questions about how you’re feeling?
My friend has plenty of opportunities and reasons to ask me how I am
feeling because of my sensitivity, and she does, but quite rarely.
This is simply because when I am feeling different, weird or sad I tend
to blurt my feelings out on my own. Maybe they are the same subconscious
reasons as before, and maybe because my friend is always there. Anytime
I’m “affected” and have not told her, if she hasn’t caused it, and if she
isn’t too wrapped up in a point she still may be holding against me (even
though it’s actually the point that is different from her own, she takes
it out on me as an individual) and as long as I am not getting the silent
treatment, she will ask me what I am feeling, and more importantly, sharing
my same love for analyzation, she asks me why. She brings me to the
basis where these feelings began, helps me through hard times, and makes
me laugh even harder at the funny ones.
Empathy is defined as “the ability to recreate
another person’s perspective, to experience the world from his or her point
of view” (Adler 95). Before doing this project, I was under the impression
that my sister and I had a pretty empathetic relationship. I thought
I was definitely the more empathetic one, and that she was just unable
to achieve my level of understanding. Now I realize how wrong I was!
Looking back over our responses, I noticed some striking contrasts.
Most obviously, Vanessa and I have very distinctive
writing styles, which I believe stems from the fact that our brains work
very differently. My responses are short and to the point, and I
usually assume the reader knows what I am talking about. Vanessa’s
responses, on the other hand, are long and explanatory. She makes
sure that anyone can grasp what she is thinking. Her sentences are
longer than mine, and she uses almost twice as many words as I (she uses
approximately 1,100 words, while I top out at a measly 540). And
I thought I was typing too much for my answers! While correcting
my horrendous spelling and shortening some of her sentences (yes, I did
split up quite a few!) I found myself wanting to delete whole sections
of hers that I thought were unnecessary. This difference in our writing
styles serves as an analogy for our entire relationship.
Firstly, I assume to much. I tend to
believe the reader or my sister, has the ability to know what I am thinking.
In my answer to question number two, I was positive Vanessa could read
my mind. What she was really reading was my body language, which
she can do with anybody. Secondly, I do not communicate to her that
I am listening and that I understand what she is saying. I do not
explain in detail what I feel, either to Vanessa or to you, the reader,
because I assume she, or you, already knows. Thirdly, I tend to give
off a defensive manner, or an “I am right, you are wrong” feeling.
I do not mean to do this, but as I reread our answers, I realized I come
across as being very brusque.
It is now clear to me that Vanessa is the
more empathetic one in our relationship. She understands more of
what things mean to me than I give her credit for. More importantly,
she understands why I act the way I do. That clearly shows her ability
to “recreate someone else’s perspective” (Adler 95)! I, on the other
hand, thought I knew everything about Vanessa. I thought I could
already see her point of view, so why should I bother asking. Interestingly
enough, I asked another friend to do this assignment with me before asking
Vanessa for two reasons: I knew Vanessa was busy with cross country and
I thought I already knew what she would say. Surprise, surprise!
I would certainly like to increase the empathy
in my relationship with my sister. I feel terrible for assuming I
knew so much about her, when I hardly knew anything about how she views
our relationship. I want to get closer to my sister, and I feel that
by increasing our empathy, we can avoid fighting so much! Now that
I think about it, our fights are usually caused by misunderstandings of
what one of us is trying to say. My sister is one of the few people
to whom I really open up, and I am very ashamed that I did not let her
share with me while assuming I knew what she would say if she did!
My biggest problem in understanding Vanessa
seems to be in my perception of her. I have difficulty “select[ing] which
data will gain [my] attention” (Adler 75). I am definitely a victim
of oversimplification. I stuck Vanessa’s experiences and feelings
into a box for easy reference so I would not have to ask her how she felt
or thought. This is also an example of my organization of Vanessa’s
thoughts. My organization was simply to shove my perception of her
into a big pile. I saw her in only one light-- as my little sister.
I also misinterpreted what she told me. I did not see past the talk
to the meaning behind it. I was not very involved with her as a person,
but more as the stereotypical sister. However, there are not very
many “physiological influences” or “cultural influences” on how we perceive
each other since we were raised together (Adler 82, 83).
To increase our empathy, I would like to sit
down and have a talk about each others actions and how they affect us.
I want to know what I do to give the impression that I am so defensive.
I think we should consciously make an effort to ask each other more questions
about our thoughts and feelings. We should not assume we know everything
about the other person (I guess that one applies to me more than Vanessa!)
One way we can do this is by using the perception checking method summarized
on page 93 of Interplay. We should describe to each other the behavior
patterns we see, we should put forth our views on what the behavior might
mean, and then we should “request for clarification about how to interpret
the behavior” (Adler 93). This would surely help us understand each
other better. This check, however, would be almost useless if neither
of us could “get a sense of how it feels” to the other person (Adler 95).
To increase our empathy levels, we would need
to work on the three areas of empathy: “perspective taking”; “emotional
contagion”; and “genuine concern” (Adler 95). I do not think Vanessa
and I have very many problems in the genuine concern area, as we love each
other very much and care about each other. I clearly need to work
on perspective taking. As I stated earlier, my perception of Vanessa
is completely wrong. I need to reexamine how I treat her and how
I respond to her. Both of us have trouble “set[ting] aside [our]
own opinions and tak[ing] on those of the other person” (Adler 95), but
I feel I have more to work on in that area than she does. Emotional
contagion is another dimension we do not need a whole lot of work on.
We understand shared experiences of happiness, sadness, jealously and so
forth, but we need to be able to experience the feelings the other person
has, and we do not. To work on these areas, we will need to be more
open-minded when our opinions differ, be imaginative to try to feel what
each other are experiencing and have commitment when it does not work (Adler
98).
I am very happy I chose to do this project
with my sister. I feel our relationship now has a huge potential
for growth where before there was only stagnation. I have had to
come down off my high horse and admit my sister is better than me at empathizing.
I hope to gain a deeper understanding of my sister as well as help her
(and my) self- esteem. I know I always feel better after talking
to Vanessa because she does not judge me. I can now give her the
same feeling by practicing better empathy. This will enable us to
get closer and trust each other more as well. I cannot wait to try
it!
Bibliography
Adles, Ronald B., Lawrence B. Rosenfeld, Neil Towne, and Russell F.
Proctor, II. Interplay: The Process of Interpersonal Communication.
7th ed. Fort Worth, TX: Harcourt Brace, 1998.