I was reluctant to write this section because I was sure it would sound
self-serving. Well, okay, it is self-serving. But I've been contacted
by literally hundreds of people who want to know "who is Kevin Mitnick.
" For those who don't give a damn, please turn to Chapter 2. For
everybody else, here, for what it's worth, is my story.
Kevin Speaks
Some hackers destroy people's files or entire bard drives; they're called
crackers or vandals. Some novice hackers don't bother learning the technology,
but simply download hacker tools to break into computer systems; they're
called script kiddies. More experienced hackers with programming skills
develop hacker programs and post them to the Web and to bulletin board
systems. And then there are individuals who have no interest in the technology,
but use the computer merely as a tool to aid them in stealing money, goods,
or services. Despite the media-created myth of Kevin Mitnick, I'm not
a malicious hacker. What I did wasn't even against the law when I began,
but became a crime after new legislation was passed. I continued anyway,
and was caught. My treatment by the federal government was based not on
the crimes, but
on making an example of me. I did not deserve to be treated like a terrorist
or violent criminal: Having my residence searched with a blank search
warrant; being thrown into solitary for months; denied the fundamental
Constitutional rights guaranteed to anyone accused of a crime; being denied
not only bail but a bail hearing; and being forced to spend years fighting
to obtain the government's evidence so my courtappointed attorney could
prepare my defense.
What about my right to a speedy trial? For years
I was given a choice every six months: sign a paper waiving your Constitutional
right to a speedy trial or go to trial with an attorney who is unprepared;
I chose to sign. But I'm getting ahead of my story.
Starting Out
My path was probably set early in life. I was a happy-go-lucky kid, but
bored. After my father split when I was three, my mother worked as a waitress
to support us. To see me then an only child being raised by a mother who
put in long, harried days on a sometimes-erratic schedulewould have been
to see a youngster on his own almost all his waking hours. I was my own
babysitter. Growing up in a San Fernando Valley community gave me the
whole of Los Angeles to explore, and by the age of twelve I had discovered
a way to travel free throughout the whole greater L.A. area. I realized
one day while riding the bus that the security of the bus transfer I had
purchased relied on the unusual pattern of the paper-punch that the drivers
used to mark day, time and route on the transfer slips. A friendly driver,
answering my carefully-planted question, told me where to buy that special
type of punch. The transfers are meant to let you change buses and continue
a journey to your destination, but
I worked out how to use them to travel anywhere I wanted to go for free.
Obtaining blank transfers was a walk in the park: the trash bins at the
bus terminals were always filled with only-partly-used books of transfers
that the drivers tossed away at the end of their shifts. With a pad of
blanks and the punch, I could mark my own transfers and travel anywhere
that L.A. buses went. Before long, I had all but memorized the bus schedules
of the entire system. This was an early example of my
surprising memory for certain types of information; still, today I can
remember phone numbers, passwords and other items as far back as my childhood.
Another personal interest that surfaced
at an early age was my fascination with performing magic. Once I learned
how a new trick worked, I would practice, practice, and practice until
I mastered it. To an extent, it was through magic that I discovered the
enjoyment in fooling people.
From Phone Phreak, to Hacker
My first encounter with what I would eventually learn to call social engineering
came about during my high school years, when I met another student who
was caught up in a hobby called phone phreaking. Phone phreaking is a
type of hacking that allows you to explore the telephone network by exploiting
the phone systems and phone company employees. He showed me neat tricks
he could do with a telephone, like obtaining any information the phone
company had on any customer, and using a secret test number to make long-distances
calls for free (actually free only to us--I found out much later that
it wasn't a secret test number at all: the calls were in fact being billed
to some poor company's MCI account). That was my introduction to social
engineering-my kindergarten, so to speak. He and another phone phreaker
I met shortly thereafter let me listen in as they each made pretext calls
to the phone company. I heard the things they said that made them sound
believable, I learned about different phone company offices, lingo and
procedures. But that "training" didn't last long; it didn't
have to. Soon I was doing it all on my own, learning as I went, doing
it even better than
those first teachers. The course my life would follow for the next fifteen
years had been set.
One of my all-time favorite pranks was gaining
unauthorized access to the telephone switch and changing the class of
service of a fellow phone phreak. When he'd attempt to make a call from
home, he'd get a message telling him to deposit a dime, because the telephone
company switch received input that indicated he was calling from a pay
phone. I became absorbed in everything about telephones-not only the electronics,
switches, and computers; but also the corporate organization, the procedures,
and the terminology. After a while, I probably knew more about the phone
system than any single employee. And, I had developed my social engineering
skills to the point that, at seventeen years old, I was able to talk most
Telco employees into almost anything, whether I was speaking with them
in person or by telephone.
My hacking career started when I was in high school.
Back then we used the term hacker to mean a person who spent a great deal
of time tinkering with hardware and software, either to develop more efficient
programs or to bypass unnecessary steps and get the job done more quickly.
The term has now become a pejorative, carrying the meaning of "malicious
criminal." In these pages I use the term the way I have always used
it-in its earlier, more benign sense. In late 1979, a group of fellow
hacker types who worked for the Los Angeles Unified School District dared
me to try hacking into The Ark, the computer system at Digital Equipment
Corporation used for developing their RSTS/E operating system software.
I wanted to be accepted by the guys in this hacker group so I could pick
their brains to learn more about operating
systems. These new "friends" had managed to get their hands
on the dial-up number to the DEC computer system. But they knew the dial-up
number wouldn't do me any good: Without an account name and password,
I'd never be able to get in. They were about to find out that when you
underestimate others, it can come back to bite you in
the butt.
It turned out that, for me, even at that young
age, hacking into the DEC system was a
pushover. Claiming to be Anton Chernoff, one of the project's lead developers,
I placed a simple phone call to the system manager. I claimed I couldn't
log into one of "my" accounts, and was convincing enough to
talk the guy into giving me accessing and allowing me to select a password
of my choice.
As an extra level of protection, whenever anyone dialed into the development
system, the user also had to provide a dial-up password. The system administrator
told me the password. It was "buffoon," which I guess described
what he must have felt like later on, when lie found out what had happened.
In less than five minutes, I had gained access
to Digital's RSTE/E development system. And I wasn't logged on as just
as an ordinary user, but as someone with all the privileges of a system
developer. At first my new, so-called friends refused to believe I had
gained access to The Ark. One of them dialed up the system and shoved
the keyboard in front of me with a challenging look on his face. His mouth
dropped open as I matter-of-factly logged into a privileged account.
I found out later that they went off to another
location and, the same day, started downloading source-code components
of the DEC operating system. And then it was my turn to be floored. After
they had downloaded all the software they wanted, they called the corporate
security department at DEC and told them someone had hacked into the company's
corporate network. And they gave my name. My so-called friends first used
my access to copy highly sensitive source code, and then turned me in.
There was a lesson here, but not one I managed to learn easily. Through
the years to come, I would repeatedly get into trouble because I trusted
people who I thought were my friends.
After high school I studied computers at the Computer
Learning Center in Los Angeles.
Within a few months, the school's computer manager realized I had found
a vulnerability in the operating system and gained full administrative
privileges on their IBM minicomputer. The best computer experts on their
teaching staff couldn't figure out how I had done this. In what may have
been one of the earliest examples of "hire the hacker," I was
given an offer I couldn't refuse: Do an honors project to enhance the
school's computer security, or face suspension for hacking the system.
Of course I chose to do the honors project, and ended up graduating Cum
Laude with Honors.
Becoming a Social Engineer
Some people get out of bed each morning dreading their daily work routine
at the proverbial salt mines. I've been lucky enough to enjoy my work.
In particular you can't imagine the challenge, reward, and pleasure I
had in the time I spent as a private investigator. I was honing my talents
in the performance art called social engineering-getting people to do
things they wouldn't ordinarily do for a stranger-and being paid for it.
For me it wasn't difficult becoming proficient in social engineering.
My father's side of the family had been in the sales field for generations,
so the art of influence and persuasion might have been an inherited trait.
When you combine an inclination for deceiving people with the talents
of
influence and persuasion you arrive at the profile of a social engineer.
You might say there are two specialties within the job classification
of con artist. Somebody who swindles and cheats people out of their money
belongs to one sub-specialty, the grifter. Somebody who uses deception,
influence, and persuasion against businesses, usually targeting their
information, belongs to the other sub-specialty, the social engineer.
From the time of my bus- transfer trick, when I was too young to know
there was anything wrong with what I was doing, I had begun to recognize
a talent for finding out the secrets I wasn't supposed to have. I built
on that talent by using deception, knowing the lingo, and developing a
well-honed skill of manipulation.
One way I used to work on developing the skills in my craft (if I may
call it a craft) was to pick out some piece of information I didn't really
care about and see if I could talk somebody on the other end of the phone
into providing it, just to improve my talents. In the same way I used
to practice my magic tricks, I practiced pretexting. Through these rehearsals,
I soon found I could acquire virtually any information I targeted.
In Congressional testimony before Senators Lieberman
and Thompson years later, I told
them, "I have gained unauthorized access to computer systems at some
of the largest corporations on the planet, and have successfully penetrated
some of the most resilient computer systems ever developed. I have used
both technical and non-technical means to obtain the source code to various
operating systems and telecommunications devices to study their vulnerabilities
and their inner
workings." All of this was really to satisfy my own curiosity, see
what I could do, and find out secret information about operating systems,
cell phones, and anything else that stirred my curiosity. The train of
events that would change my life started when I became the subject of
a July 4th, 1994 front-page, above-the-fold story in the New York Times.
Overnight, that one story turned my image from a littleknown nuisance
of a hacker into Public Enemy Number One of cyberspace.
John Markoff, the
Media's Grifter
"Combining technical wizardry with the ages-old guile of a grifter,
Kevin Mitnick is a computer programmer run amok." (The New York Times,
7/4/94.)
Combining the ages-old desire to attain undeserved fortune with the power
to publish false and defamatory stories about his subjects on the front
page of the New York Times, John Markoff was truly a technology reporter
run amok. Markoff was to earn himself over $1 million by single-handedly
creating what I label "The Myth of Kevin Mitnick." He became
very wealthy through the very same technique I used to compromise computer
systems and networks around the world: deception. In this case however,
the victim of the deception wasn't a single computer user or system administrator,
it was every person who trusted the news stories published in the pages
of the New York Times.
Cyberspace's
Most Wanted
Markoff's Times article was clearly designed to land a contract for a
book about my life story. I've never met Markoff, and yet he has literally
become a millionaire through his libelous and defamatory "reporting"
about me in the Times and in his 1991 book, Cyberpunk. In his article,
he included some dozens of allegations about me that he stated as fact
without citing his sources, and that even a minimal process of fact-checking
(which I thought all first-rate newspapers required their reporters to
do) would have revealed as being untrue or unproven. In that single false
and defamatory article, Markoff labeled me as "cyberspace's most
wanted," and as "one of the nation's most wanted computer criminals,"
without justification, reason, or supporting evidence, using no more discretion
than a writer for a supermarket tabloid.
In his slanderous article, Markoff falsely claimed
that I had wiretapped the FBI (I hadn't); that I had broken into the computers
at NORAD (which aren't even connected to any network on the outside);
and that I was a computer "vandal," despite the fact that I
had never intentionally damaged any computer I ever accessed. These, among
other outrageous allegations, were completely false and designed to create
a sense of fear about my capabilities. In yet another breach of journalistic
ethics, Markoff failed to disclose in that article and in all of his subsequent
articles-a pre-existing relationship with me, a personal animosity based
on my having refused to participate in the book Cyberpunk In addition,
I had cost him a bundle of potential revenue by refusing to renew an option
for a movie based on the book. Markoff's article was also clearly designed
to taunt America's law enforcement agencies.
"...(L)aw enforcement," Markoff wrote, "cannot seem to
catch up with him...." The article was deliberately framed to cast
me as cyberspace's Public Enemy Number One in order to influence the Department
of Justice to elevate the priority of my case.
A few months later, Markoff and his cohort Tsutomu Shimomura would both
participate as de facto government agents in my arrest, in violation of
both federal law and journalistic ethics. Both would be nearby when three
blank warrants were used in an illegal search of my residence, and be
present at my arrest. And, during their investigation of my activities,
the two would also violate federal law by intercepting a personal telephone
call of mine.
While making me out to be a villain, Markoff,
in a subsequent article, set up Shimomura as the number one hero of cyberspace.
Again he was violating journalistic ethics by not disclosing a pre- existing
relationship: this hero in fact had been a personal friend of Markoff's
for years.
First Contact
My first encounter with Markoff had come in the late eighties when he
and his wife Katie Hafner contacted me while they were in the process
of writing Cyberpunk, which was to be the story of three hackers: a German
kid known as Pengo, Robert Morris, and myself. What would my com- pensation
be for participating? Nothing. I couldn't see the point of giving them
my story if they would profit from it and I wouldn't, so I refused to
help. Markoff gave me an ultimatum: either interview with us or anything
we hear from any source will be accepted as the truth. He was clearly
frustrated and annoyed that I would not cooperate, and was letting me
know he had the means to
make me regret it. I chose to stand my ground and would not cooperate
despite his pressure tactics. When published, the book portrayed me as
"The Darkside Hacker." I concluded that the authors had intentionally
included unsupported, false statements in order to get back at me for
not cooperating with them. By making my character appear more sinister
and casting me in a false light, they probably increased the sales of
the book. A movie producer phoned with great news: Hollywood was interested
in making a movie about the Darkside Hacker depicted in Cyberpunk. I pointed
out that the story was full of inaccuracies and untruths about me, but
he was still very excited about the project. I accepted $5,000 for a two-year
option, against an additional $45,000 if they were able to get a production
deal and move forward.
When the option expired, the production company asked for a sixmonth extension.
By this time I was gainfully employed, and so had little motivation for
seeing a movie produced that showed me in such an unfavorable and false
light. I refused to go along with the extension. That killed the movie
deal for everyone, including Markoff, who had probably expected to make
a great deal of money from the project. Here was one more reason for John
Markoff to be vindictive towards me.
Around the time Cyberpunk was published, Markoff
had ongoing email correspondence with his friend Shimomura. Both of them
were strangely interested in my whereabouts and what I was doing. Surprisingly,
one e-mail message contained intelligence that they had learned I was
attending the University of Nevada, Las Vegas, and had use of the student
computer lab. Could it be that Markoff and Shimomura were interested in
doing another book about me? Otherwise, why would they care what I was
up to?
Markoff in Pursuit
Take a step back to late 1992. I was nearing the end of my supervised
release for compromising Digital Equipment Corporation's corporate network.
Meanwhile I became aware that the government was trying to put together
another case against me, this one for conducting counter- intelligence
to find out why wiretaps had been placed on the phone lines of a Los Angeles
P.II firm. In my digging, I confirmed my suspicion: the Pacific Bell security
people were indeed investigating the firm. So was a computer-crime deputy
from the Los Angeles County Sheriff's Department. (That deputy turns out
to be, co-incidentally, the twin brother of my co-author on this book.
Small world.) About this time, the Feds set up a criminal informant and
sent him out to entrap me. They knew I always tried to keep tabs on any
agency investigating me. So they had this informant befriend me and tip
me off that I was being monitored. He also shared with me the details
of a computer system used at Pacific Bell that would let me do counter-surveillance
of their monitoring. When I discovered his plot, I quickly turned the
tables on him and exposed him for credit-card fraud he was
conducting while working for the government in an informant capacity.
I'm sure the Feds appreciated that!
My life changed on Independence Day, 1994 when
my pager woke me early in the morning. The caller said I should immediately
pick up a copy of the New York Times. I couldn't believe it when I saw
that Markoff had not only written an article about me, but the Times had
placed it on the front page. The first thought that came to mind was for
my personal safety-now the government would be substantially increasing
their efforts to find me. I was relieved that in an effort to demonize
me, the Times had used a very unbecoming picture. I wasn't fearful of
being recognizedthey had chosen a picture so out of date that it didn't
look anything like me!
As I began to read the article, I realized that
Markoff was setting himself up to write the Kevin Mitnick book, just as
he had always wanted. I simply could not believe the New York Times would
risk printing the egregiously false statements that he had written about
me. I felt helpless. Even if I had been in a position to respond, I certainly
would not have an audience equal to the New York Times s to rebut Markoff's
outrageous lies.
While I can agree I had been a pain in the ass,
I had never destroyed information, nor used or disclosed to others any
information I had obtained. Actual losses by companies from my hacking
activities amounted to the cost of phone calls I had made at phone-company
expense, the money spent by companies to plug the security vulnerabilities
that my attacks had revealed, and in a few instances possibly causing
companies to reinstall their operating systems and applications for fear
I might have modified software in a way that would allow me future access.
Those companies would have remained vulnerable to far worse damage if
my activities hadn't made them aware of the weak links in their security
chain. Though I had caused some losses, my actions and intent were not
malicious ... and then John Markoff changed the world's perception of
the danger I represented. The power of one unethical reporter from such
an influential newspaper to write a false and defamatory story about anyone
should haunt each and every one of us. The next target might be you.
The Ordeal
After my arrest I was transported to the County Jail in Smithfield, North
Carolina, where the U.S. Marshals Service ordered jailers to place me
into `the hole'-solitary confinement. Within a week, federal prosecutors
and my attorney reached an agreement that I couldn't refuse. I could be
moved out of solitary on the condition that I waived my fundamental rights
and agreed to: a) no bail hearing; b) no preliminary hearing; and, c)
no phone calls, except to my attorney and two family members. Sign, and
I could get out of solitary. I signed.
The federal prosecutors in the case played every
dirty trick in the book up until I was released nearly five years later.
I was repeatedly forced to waive my rights in order to be treated like
any other accused. But this was the Kevin Mitnick case: There were no
rules. No requirement to respect the Constitutional rights of the accused.
My case was not about justice, but about the government's determination
to win at all costs. The prosecutors had made vastly overblown claims
to the court about the damage I had caused and the threat I represented,
and the media had gone to town quoting the sensationalist statements;
now it was too late for the prosecutors to back down. The government could
not afford to lose the Mitnick case. The world was watching.
I believe that the courts bought into the fear
generated by media coverage, since many of the more ethical journalists
had picked up the "facts" from the esteemed New York Times and
repeated them. The media-generated myth apparently even scared law enforcement
officials. A confidential document obtained by my attorney showed that
the U.S. Marshals Service had issued a warning to all law enforcement
agents never to reveal any personal information to me; otherwise, they
might find their lives electronically destroyed.
Our Constitution requires that the accused be
presumed innocent before trial, thus granting all citizens the right to
a bail hearing, where the accused has the opportunity to be represented
by counsel, present evidence, and cross-examine witnesses. Unbelievably,
the government had been able to circumvent these protections based on
the false hysteria generated by irresponsible reporters like John Markoff.
Without precedent, I was held as a pre-trial detainee-a person in custody
pending trial or sentencing-for over four and a half years. The judge's
refusal to grant me a bail hearing was litigated all the way to the U.S.
Supreme Court. In the end, my defense team advised me that I had set another
precedent: I was the only federal detainee in U.S. history denied a bail
hearing. This meant the government never had to meet the burden of proving
that there were no conditions of release that would reasonably assure
my appearance in court.
At least in this case, federal prosecutors did not dare to allege that
I could start a nuclear war by whistling into a payphone, as other federal
prosecutors had done in an earlier case. The most serious charges against
me were that I had copied proprietary source code for various cellular
phone handsets and popular operating systems.
Yet the prosecutors alleged publicly and
to the court that I had caused collective losses exceeding $300 million
to several companies. The details of the loss amounts are still under
seal with the court, supposedly to protect the companies involved; my
defense team, though, believes the prosecution's request to seal the information
was initiated to cover up their gross malfeasance in my case. It's also
worth noting that none of the victims in my case had reported any losses
to the Securities and Exchange Commission as required by law. Either several
multinational companies violated Federal law-in the process deceiving
the SEC, stockholders, and analysts--or the losses attributable to my
hacking were, in fact, too trivial to be reported.
In his book he Fugitive Game, Jonathan Li wan reports
that within a week of the New York Times front-page story, Markoff's agent
had "brokered a package deal" with the publisher Walt Disney
Hyperion for a book about the campaign to track me down. The advance was
to be an estimated $750,000. According to Littman, there was to be a Hollywood
movie, as well, with Miramax handing over $200,000 for the option and
"a total $650,000 to be paid upon commencement of filming."
A confidential source has recently informed me that Markoff's deal was
in fact much more than Littman had originally thought. So John Markoff
got a million dollars, more or less, and I got five years.
What Others
Say
One book that examines the legal aspects of my case was written by a man
who had himself been a prosecutor in the Los Angeles District Attorney's
office, a colleague of the attorneys who prosecuted me. In his book Spectacular
Computer Crimes, Buck Bloombecker wrote, "It grieves me to have to
write about my former colleagues in less than flattering terms.... I'm
haunted by Assistant United States Attorney James Asperger's admission
that much of the argument used to keep Mitnick behind bars was based on
rumors which didn't pan out."
He goes on to say, "It was bad enough that
the charges prosecutors made in court were
spread to millions of readers by newspapers around the country. But it
is much worse that these untrue allegations were a large part of the basis
for keeping Mitnick behind bars without the possibility of posting bail?"
He continues at some length, writing about the ethical standards that
prosecutors should live by, and then writes, "Mitnick's case suggests
that the false allegations used to keep him in custody also prejudiced
the court's consideration of a fair sentence."
In his 1999 Forbes article, Adam L. Penenberg
eloquently described my situation this way: "Mitnick's crimes were
curiously innocuous. He broke into corporate computers, but no evidence
indicates that he destroyed data. Or sold anything he copied. Yes, he
pilfered softwarebut in doing so left it behind." The article said
that my crime was "To thumb his nose at the costly computer security
systems employed by large corporations."
And in the book The Fugitive Game, author Jonathan
Littman noted, "Greed the government could understand. But a hacker
who wielded power for its own sake ... was something they couldn't grasp."
Elsewhere in the same book, Littman wrote: U.S. Attorney James Sanders
admitted to Judge Pfaelzer that Mitnick's damage to DEC was not the $4
million that had made the headlines but $160,000. Even that amount was
not damage done by Mitnick, but the rough cost of tracing the security
weakness that his
incursions had brought to DEC's attention. The government acknowledged
it had no evidence of the wild claims that had helped hold Mitnick without
bail and in solitary confinement. No proof Mitnick had ever compromised
the security of the NSA. No proof that Mitnick had ever issued a false
press release for Security Pacific Bank. No proof that Mitnick ever changed
the TRW credit report of a judge.
But the judge, perhaps influenced by the terrifying
media coverage, rejected the plea bargain and sentenced Mitnick to a longer
term then even the government wanted.
Throughout the years spent as a hacker hobbyist, I've gained unwanted
notoriety, been written up in numerous news reports and magazine articles,
and had four books written about me. Markoff and Shimomura's libelous
book was made into a feature film called Takedown. When the script found
its way onto the Internet, many of my supporters picketed Miramax Films
to call public attention to the inaccurate and false characterization
of me. Without the help of many kind and generous people, the motion picture
would surely have falsely portrayed me as the Hannibal Lector of cyberspace.
Pressured by my supporters, the production company agreed to settle the
case on confidential terms to avoid me filing a libel action against them.
Final Thoughts
Despite John Markoff's outrageous and libelous descriptions of me, my
crimes were simple crimes of computer trespass and making free telephone
calls. I've acknowledged since my arrest that the actions I took were
illegal, and that I committed invasions of privacy. But to suggest, without
justification, reason, or proof, as did the Markoff articles, that I had
deprived others of their money or property by computer or wire fraud,
is simply untrue, and unsupported by the
evidence.
My misdeeds were motivated by curiosity: I wanted
to know as much as I could about how phone networks worked, and the ins
and outs of computer security. I went from being a kid who loved to perform
magic tricks to becoming the world's most notorious hacker, feared by
corporations and the government. As I reflect back on my life for the
last thirty years, I admit I made some extremely poor decisions, driven
by my curiosity, the desire to learn about technology, and a good intellectual
challenge.
I'm a changed person now. I'm turning my talents and the extensive knowledge
I've gathered about information security and social engineering tactics
to helping government, businesses and individuals prevent, detect, and
respond to information security threats. This book is one more way that
I can use my experience to help others avoid the efforts of the malicious
information thieves of the world. I think you will find the stories enjoyable,
eye-opening and educational.
--Kevin Mitnick