Six Dimensions of Bureaucracy

Division of Labor

Hierarchy of Authority

Office Holders are Employees

Office Holding is a Career

Competence Governs Hiring and Promotions

Impersonality regulates organizational actions


Some Positive Characteristics of Bureaucracy

There can be turnover while still maintaining organizational integrity

It eliminates nepotism and particularism

Unsanctioned activity is prevented; rules govern employees and employers


Thinking about the evolutionary model of organizations, bureaucracy is the dominant form of organizations because they have benefits for owners, managers, and employees.


Negative Aspects of Bureaucracy

It is difficult to change structures once they are established; transformation is difficult

Bureaucracies can lead to organizational disasters; bureaucracy put the control out of individuals’ hands


So far, we have discussed Founding and Disbanding.

It is also possible for an organization go through transformation in its life.

Transformation: organization changes form in terms of goals, boundaries, or activities.

Can lead to disbanding or growth and enhanced survival.


Group Activity

Carolina Computing Initiative: websites for all courses, laptops for all students, no paper and pencil, and no lectures.


Task Force Strategy

Faculty/Student Response

Required Class for freshman so all students are on equal playing field with computer skills.

This would require more classes, more instructors or diverting time away from instructors’ other classes to teach computer courses.

Training Program for faculty about website construction, teaching strategies in a computerized classroom, etc. Implement the program over 4 years.

Faculty members are not used to computers, they do not want to change their teaching methods.

Teach/Train the senior faculty members first: Innovation Champions

-To reduce impersonality: do not make WebPages a substitute for the course; design the course such that students still need to come to class through discussion, group work, problem solving, etc. These techniques will be learned through training.

Abolition of lectures is too extreme. Computerized classrooms sound too impersonal. Students need person to person interaction to cultivate people skills needed on the job market. Students need the teachers to know them personally to write them good recommendation letters for graduate school.

Send flyers to students and faculty expressing the goals and advantages of the program (increased marketability).

Professors want extra compensation for learning these new strategies. They want to be compensated for the possible tuition costs as well as the time spent learning these new technologies.

It should not take 4 years; it should be in place and established over the summer for next fall. All students, not just freshmen should get the computers; otherwise, the freshmen have to spend money on these computers but will not reap all of the benefits of computerized classrooms.

You cannot ask seniors to buy computers that they will only use for one semester. You should have some courses that are designated CCI and some non-CCI courses.

Can tap into a new pool of students who cannot meet in traditional classrooms: distance learning.

-Decrease the cost of textbooks and coursepacks.

CCI jeopardizes the honor code. Students could hack into a professor’s exam.

Security: computers could get stolen.

Department has seminars to discuss the best way for the department to use the technology in their courses

CCI devalues the profession of academia. You turn professors into data-entry operators. Faculty will be dissatisfied and leave the university; they will need to be replaced quickly.