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Themes of the Course: |
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Separation of conception from execution |
The separation is the ability that humans have which distinguishes human work from animal work. This separation makes possible the work and control structures we talked about in class.
- What are the control types?
- How does the separation of conception from execution make each control type possible? (go thorough all of them)
- What are the good and bad consequences of humans’ ability to separate conception from execution?
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Employer’s interests |
Control systems. Employers are interested in getting a work force to do the things need to advance the organization, make a product, or provide a service.
- How have control systems changed overtime?
- What are the differences between the different forms of control?
- Under what conditions do certain control systems work the best? Give an example.
- Why don’t all firms use cooperative control systems?
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Employee’s interests |
Finding satisfying and safe work. Self-actualization is important to humans. A high "score" on each of the four dimensions of work brings employees closer to self-actualization.
- Explain and define the four dimensions? (You could probably recite them in your sleep by now!)
- (The best place to get the definitions for the dimension is in the class summaries. Hodson and Sullivan are useful but not as complete for these definitions. So do not simply rely on Hodson & Sullivan -- go back & look again at the cl
ass definitions, given on the Web page and in class. )
- Can employer and employee interests be reconciled? Or do they always conflict?
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Other review questions |
- Could the job you studied have been organized differently? Why or why not?
- What might prevent the job you studied from being organized differently?
- Would a self-managed team work for the job you studied?
- Why might managers resist the principle of self-managed teams?
- Almost all of you said you would NOT take the job you studied as a full time job. But people take such jobs all the time. Why?
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Tips for studying: Exam is 8 am Thursday December 10
GOOD LUCK! |
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You may bring a 4X6 note card to class on the day of the exam. We will have a "sizer" at the door!!
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Garson book. |
The Garson readings are full of examples. You should be able to apply the course concepts to the examples she provides (e.g. secretaries, airline reservation clerks)
- Can you apply emotion management to any of her examples? Why or why not?
- Think about what we talked about concerning the service industry when you review the Garson book.
- Part I, pp. 17-70 of Barbara Garson, The Electronic Sweatshop will not be on the exam.
- But you ARE responsible for the rest of the assigned book
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Review the old exams |
We thought the questions on the exams were useful and important and we still think they are important concepts.
- Be able to answer the questions if reworded.
- Know the concepts found in the answers as well as the concepts in the questions.
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Review Hodson and Sullivan |
Use the concepts and questions the book provides at the end of the chapters!
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What numbers to know? |
- You will only be responsible for numbers (i.e. %, frequencies, years, etc.) that you have seen before on the previous exams AND/OR that are on the web summaries.
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