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JESSE AARON SAFIR |
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Phone: |
919-698-8601 (w) |
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E-mail: |
jesse.safir @ unc.edu |
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WWW: |
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OBJECTIVE
Achievement
of my M.S.I.S. degree in the
OVERVIEW
13 years experience
in Information Technology. Completing M.S. in
Information Science at the
EDUCATION
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M.S.I.S. - Masters of Science in Information Science, May 2007 (expected) |
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Working full-time as an Windows Systems Engineer |
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BA, Economics, May 1998 |
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Significant coursework also in Math Sciences/Operations Research |
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Significant coursework in French, German, and Spanish |
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Worked full-time as a network administrator to put myself through college |
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Graduated, 1993. Advanced Placement Scholar. Active in Debate, Marching and Symphonic Bands, and French Club |
Microsoft
Certified Technical Education Centers (1999-Present)
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Completed 8 courses of Microsoft Official Curriculum (MOC) in Windows NT 4.0 and Windows 2000 |
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Completed 3 courses of Citrix MetaFrame training |
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Microsoft Certified Professional (MCP), 70-067: Windows NT Server 4.0 (February, 2000) |
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Microsoft Certified Professional (MCP), 70-073: Windows NT Workstation 4.0 (March, 2000) |
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Microsoft
Certified Professional (MCP), 70-068: Windows NT Server 4.0 in the |
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Microsoft Certified Professional (MCP), 70-058: Networking Essentials (December, 2000) |
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Microsoft Certified Professional (MCP), 70-244: Supporting and Maintaining a Microsoft? Windows NT? Server 4.0 Network (March, 2001) |
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Microsoft Certified Trainer (MCT) Training (Train-the-Trainer) (April, 2000) |
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Completed all courses in Microsoft Excel 97/2000 (2000) |
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Completed all courses in Microsoft Access 97/2000 (1999) |
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Completed all courses in Web Authoring with HTML, Netscape, and Microsoft FrontPage (2001) |
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DreamWeaver: Tools for Layout and Design (June, 2001) |
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Web Authoring: Tables and Forms (April, 2001) |
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Web Authoring with HTML (April, 2001) |
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Web Authoring with HTML: Advanced Topics (April, 2001) |
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FrontPage 2000: Creating a Web Site (April, 2001) |
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Excel II Introduction (October, 2000) |
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Excel 97/2000 Charts & Graphs (October, 2000) |
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Excel Data Management (October, 2000) |
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Excel Intro I (October, 2000) |
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Increasing Your Personal and Professional Effectiveness |
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Managing Conflict and Dealing with Difficult People |
QUALIFICATIONS
Network Information Services
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Networked CD-ROM library services |
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Global360 ViewStar electronic document imaging, archival, and retrieval services |
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Desktop and application management services: Microsoft SMS, Novell ZENworks, Citrix MetaFrame |
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Directory Services: Microsoft NT 4.0 Domains, Microsoft Active Directory Services, Novell NDS eDirectory, LDAPv3 |
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File Services: Windows (SMB), Linux and NetWare SAMBA, Novell NetWare (NCP), AFS, NFS, DFS, DFS-R |
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Email services: Microsoft Exchange and Novell GroupWise |
Network Operating
Systems
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In-depth
knowledge of standard Server/Network Operating Systems: Microsoft Windows Servers,
Novell NetWare, RedHat Linux, SuSE
Linux, Ubuntu Linux. |
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Comfortable with Sun Solaris, IBM AIX, SGI IRIX, DEC Ultrix, and other distributions of Linux |
Client Operating
Systems
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Proficient in installation, maintenance and LAN support of Client Operating Systems: Microsoft Windows, Sun Solaris, RedHat Linux, SuSE Linux, MacOS |
Network
Infrastructure / Hardware
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Knowledgeable about WAN technologies, such as T1, T3, OC-3, ISDN-B, ADSL, Cable Modem, Network Address Translation (NAT), Demand-dial routing |
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Familiar with the configuration and management of standard network hardware, including network interface cards (NICs), modems, transceivers, hubs, bridges, switches, routers, and gateways |
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Experienced with network/packet analysis software such as NetworkMonitor, LANWatch, NetXRay, and Net.Medic as well as network management software such as Cabletron Spectrum and Intel LANDesk Monitor |
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Familiar with various standard network wiring schemes, including EIA/TIA Category 5E/6, ThinNet (BNC), ThickNet (AUI), MM and SM fiber, etc... |
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Proficient in building and upgrading computers and servers for business, friends, and family |
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Experienced in troubleshooting all workstation and server hardware and peripherals, including CPUs, L2 cache, RAM, IDE, SCSI, and RAID controllers, hard drives, UPS systems, redundant power supplies, cooling fans, tape backup drives, CD-ROM drives, DVD-ROM drives, CD-RW drives, floppy drives, scanners, printers, keyboards, mice, drawing tablets, digital cameras and camcorders, USB devices, IEEE1394 FireWire devices, NICs, modems, sound cards, video-capture cards, video cards, KVM switches, and monitors |
Programming /
Software Installation and Debugging
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Completed Pascal programming course at UNCC with an A and high commendation from Professor Charlie Robinson |
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13 years experience with HTML (Internet publishing) |
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Comfortable with Windows VBScript and ADSI Scripting, KiXstart and ScriptLogic windows scripting, UNIX sh, bash, csh/tcsh, and ksh shell scripts, perl scripts and cron jobs, and DOS batch files |
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Experienced in writing and implementing automated network and security monitoring scripts, backup scripts, service recovery scripts, etc... |
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Able to diagnose and repair application and environment configuration errors with utilities such as NT regmon, NT filemon, ldd, truss, and strace as well as customize Makefiles for non-standard software compiles and installation |
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Experienced in writing various Telephony/DialUp and SLIP/PPP scripts |
Other
Qualifications
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Active member of the UNC technical support community (unc.support), Network Administrators Group (NAG), and Carolina Technology Consultants (CTC) |
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Served on the CCI Software Load Committee (1999) |
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Served on the university Windows 2000 Evaluation Committee (1999) |
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Strong interpersonal skills - patient, enthusiastic teacher |
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Quick and independent learner |
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Extremely attentive to details |
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Able to develop creative solutions to complex problems |
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Able to speak English, French, German, Spanish, and Italian |
EXPERIENCE
Chief Windows Systems Engineer /
Systems Specialist Journeyman / Systems Programmer/Administrator I / Computing
Consultant IV
UNC Information Technology Services Infrastructure and Operations
Spring 1998–Present (Full-Time)
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Tier-3 expert consultant in all matters relating to Microsoft Networking and Windows servers and client connectivity, especially in name resolution services and network browsing |
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Manage and configure about 150 Windows servers, including all hardware support, OS support, system performance monitoring, security and patching, automation, HTTPS/SSL/SSH encryption technologies.? Familiar with issues related to web hosting and multi-homing of servers |
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Help manage and configure about 10 Novell NetWare servers |
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Analyze the IT needs of customers to propose and implement pertinent technical solutions |
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Document the configuration and services of all network servers |
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Maintain a system called ViewStar for electronic document imaging, archival, and retrieval for Financial Services and the University Libraries.? This system comprises database services, file services, optical and magnetic storage services, fax services, web services (including Microsoft .NET), process agent services, workflow management |
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Working with ITS
Research & Development to develop a very large Ubuntu
Linux-based infrastructure for real-time communications and SIP/VoIP |
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Assist in management of Citrix MetaFrame application services |
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Manage 7 Windows NT 4.0 Domains and inter-domain trusts as well as co-manage the UNC Windows Server 2003 Active Directory.? Assist in NT4 to Active Directory migrations. |
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Assist in the management of a Windows Server 2003-based high-speed printing services (DANKA) |
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Maintain and troubleshoot a distributed database for enterprise Windows Name Resolution (WINS) and network resource browsing |
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Assist in management of several BackOffice servers, such as IIS, Exchange, SMS, and SQL |
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Assist in implementation and migration of IBM Tivoli TSM Network Backup Service for all Windows, Linux and NetWare servers |
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Served on the Networking Standards Committee, Campus Network Security Committee, CCI Software Load Committee, ITS Desktop Infrastructure Committee, and others. |
Information
Systems Support Director/Computing Consultant II
UNC Department of Mathematics
Spring 1997–Spring 1998 (Full-Time)
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Testing, configuration, evaluation, and support of new workstation and server software and hardware |
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Installation, upgrade, and troubleshooting of departmental data network physical layer (hubs, routers, switches, NICs, patch panels, cabling, transceivers) |
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Installation, upgrade, and troubleshooting of Sun Solaris, RedHat Linux, and Windows NT 4.0 server hardware and software, including a Primary Domain Controller (PDC) and a Backup Domain Controller (BDC), HP JetDirect print servers, an HTTP/CGI web server, an NIS server, an SMTP/IMAP4 mail server, a Networker backup server, a Mathematica compute and license server, FTP servers, an NFS home directory server, and an NFS software server |
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Installation, upgrade, and troubleshooting Windows NT, Windows 95, Solaris, Linux, Win3x/DOS, and MacOS workstation operating systems; software, including Office applications, graphics packages, system and anti-virus utilities, web development applications (HTML), IMAP email clients, web browsers, telnet and 3270-emulation clients, ftp clients, technical writing programs (TeX/LaTeX, xdvi, gv), mathematics applications (Mathematica, Matlab, Geomview), text editors (pico, vi, emacs, xemacs); and hardware |
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Creation, maintenance, removal and security of UNIX and Windows NT user and computer accounts |
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Improvement of physical and network security, fault-tolerance, and stability of Sun Solaris and Windows NT servers and workstations, including encrypted authentication, secure communications channels (ssh/ssl), redundant services, security patches and access restrictions, and switched Ethernet |
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Compilation, update and consolidation of documentation about the computing environment, including equipment inventory, software licenses, and configuration |
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Contribution to the hiring, training, and supervision of all student information systems support personnel |
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Maintenance and development of the departmental Apache web server |
Computing
Fall 1996–Spring 1997 (Full-Time)
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Setup, configuration, and installation of many new Dell Computers |
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Evaluation, configuration, and recommendation of new network client (TCP/IP) and workstation software |
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Older X86-based (IBM-compatible) and Macintosh workstation hardware configuration, upgrade, repair, or disposal |
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Application demonstration, training, and user support |
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Administration of a NetWare 3.12 server and many HP JetDirect print servers |
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Successful conversion of a Macintosh-based workgroup to Windows 95 |
Network and
Systems Administrator
Avanta Media Corporation
Spring 1996–Fall 1996 (Full-Time)
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Maintenance and co-administration of several UNIX servers which run on the Solaris 2.4 platform, including a Mail server (IMAP), CGI server, a WWW server, and two DNS servers |
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Installation and administration of several Windows NT Advanced Servers, including installation of Primary and Secondary DHCP and WINS servers, SNMP trap server, an FTP server, and both a PDC (Primary Domain Controller) and BDC (Backup Domain Controller) |
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Installed and tested most of the new building’s network cabling and hardware |
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Internet Domain Name registration and host name resolution |
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Auditing packet-level (LANwatch) and WinNT network security |
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Building and configuring workstations with client operating systems (Win95 and WinNT) |
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Evaluation, installation, and support of both network and workstation applications |
Assistant Network
Administrator in Charge of Internet Services and
Fall 1995–Fall 1996 (Part-Time)
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Administration of two Windows NT Advanced Servers (one 3.51 and one 4.0 beta 2). One server was configured as an FTP and MS BackOffice SQL server, and the other was configured as a WWW and FTP server, as well as the PDC |
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Co-administration of two NetWare 3.11 servers, including custom user account configuration and application installation and troubleshooting |
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Evaluation and recommendation of new network client (TCP/IP) applications, which conform to Internet RFC standards |
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X86-based (IBM-compatible) workstation hardware configuration, upgrade and repair |
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Diagnosis and repair of problems with network cabling and hardware, including packet-level analysis and statistics with LANwatch |
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Application demonstration, training, and user support |
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Creation and maintenance of departmental Web (HTML) server for both Internet Service, and Intranet Service, which requires basic password authentication |
OIS Student
Network Administrator, User Services Group
Office of Information Services,
Spring 1995–Fall 1995 (Full-Time/Part-Time)
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Installed Mac and PC hardware and software and troubleshot all computer problems from application malfunctions and printer problems to network hardware and IP address conflicts |
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Maintained detailed records of network configurations with INGRES database |
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Taught HTML authoring class |
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Installed, tested, evaluated, and documented new network software |
OIT Lab Assistant
Office of Information Technology, UNC
Fall 1994–Spring 1995 (Part Time)
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Verified that Macs and PCs accessed the lab file servers correctly and reported lab problems to the office |
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Taught users how to use Word for Windows, Word for Macintosh, Word for DOS, WordPerfect for DOS, other IBM and Mac software, and various e-mail accounts and Internet services, as well as wrote custom configuration files for these accounts |
Other Work
Experience
Summer 1992–Present
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Various freelance/contract computer and network support work |
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Kennel
Technician, |
RELEVANT
COURSES TAKEN
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INLS 281/184 - Protocols and Network Management (a graduate level class taught by Jim Gogan) (Spring, 1996) |
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INLS131-002 - Management for Information Professionals (Fall, 2001) |
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INLS150-001 - Organization of Information (Spring, 2002) |
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INLS187-001 - Information Security (Spring, 2002) |
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INLS110-106 - Data Warehousing and Mining with SAS (Summer, 2002) |
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INLS110-107 - Project Management (Summer, 2002) |
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INLS162-002 - Systems Analysis (Fall, 2002) |
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INLS191-001 - Advanced Internet Applications (Fall, 2002) |
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INLS110-097 - Information Entrepreneurship (Spring, 2003) |
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INLS256-001 - Database Systems I (Spring, 2003) |
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INLS257-001 - User Interface Design (Spring, 2003) |
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INLS172-001 –
Information Retrieval (Spring, 2004) |
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INLS201-001 –
Research Methods (Summer, 2004) |
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INLS180-002 –
Information Interactions (Fall, 2004) |
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INLS782-001 –
System Effectiveness |
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Anixter LAN cabling and Fiber Optic workshops |
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Several UNC ITS Training computer courses |
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Several UNC Human Resources training courses |
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Several UNC courses in Logic, Statistics, and Higher Mathematics |
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Novell 730: Network Management Using ManageWise |
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Microsoft MOC 803BC: Administering Microsoft Windows NT 4.0 (December, 1999) |
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Microsoft MOC 922BC: Supporting Microsoft Windows NT 4.0 Core Technologies (February, 2000) |
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Microsoft MOC
689BC: Supporting Microsoft Windows NT Server 4.0 |
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Microsoft MOC 1560BC: Updating Support Skills from Microsoft Windows NT to Microsoft Windows 2000 (June, 2000) |
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Microsoft MOC 1561BC: Designing a Microsoft Windows 2000 Directory Services Infrastructure (July, 2000) |
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Microsoft MOC 1562BC: Designing a Microsoft Windows 2000 Networking Services Infrastructure (August, 2000) |
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Microsoft MOC 2150AC: Designing a Secure Windows 2000 Network (September, 2000) |
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Microsoft MOC 2154AC: Implementing and Administering Microsoft Windows 2000 Directory Services (October, 2000) |
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Microsoft "Train-the-Trainer" course for MCT Certification (April, 2000) |
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Citrix CTX-302.2: MetaFrame 1.8 Administration (November, 2000) |
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Citrix CTX-410: Advanced Citrix Server Implementation (January, 2001) |
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Citrix CTX-401: Administering Resource Management Services (April, 2001) |
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eiStream ViewStar Fundamentals (Building Basic Workflows and Business Process Management) (January, 2003) |
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eiStream ViewStar 5.x - ViewStar BPM 1.0 Delta Workshop (January, 2003) |
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eiStream ViewStar System Internals (February, 2003) |
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eiStream ViewStar 5.2 Upgrade Workshop (February, 2003) |
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Additional training through Microsoft TechNet Technical Updates |
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Additional training through Microsoft MSDN Technical Updates |
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Additional self-study training through Microsoft TechNet Plus! subscription |
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Additional self-study training through Microsoft Developer Network Universal (MSDN) subscription |
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Additional self-study training through the Microsoft Windows Resource Kits |
References available
upon request