The Future of Journalism
 
 

INTERACTIVITY & DIVERSITY

If people prefer to be passive in their media consumption, how are they behaving in the active environment of the internet?

Communications technology allows people to communicate with anyone, anywhere, anytime. Are they talking?

Ease of publication and a lack of centralized regulation enables a multitude of viewpoints to be heard. Is anyone listening?

People can access primary sources to get unfiltered, unbiased information. Are they doing this?

September 11th

After September 11th, 58% of online Americans went to specific news sites with which they were familiar.

 
online news sites’ traffic increase on Sept 11 & 12, 2001
CBS.com
819%
CNN.com
680%
MSNBC.com
236%
WashingtonPost.com
225%
NYTimes.com
206%
usaToday.com
174%

<< Pew Internet Report: The Commons of the Tragedy >>

Pew Internet Project study indicates that while people used the internet less after the terroist attacks, use as a social communication tool increased (although the percentage taking advantage of "interactivity" still quite low).

 
Typically
9/11
9/11-12
Internet Users Online
55-58%
-
51%
Internet Users visiting News sites
22%
29%
36%
Participated in Virtual Community*
4%
-
13%
*A virtual community is defined as an online chat room, email listserv, discussion forum, bulletin board, or similar communication technology

<< Pew Internet Report: How Americans Used the Internet After 9/11 >>


Election News

Audience for Online Election News

 
1996
1998
2000
2002
 
%
%
%
%
general public
4
6
18
13
Internet users
22
15
33
22

Types of news sites people primarily visit for election news

Site Affiliation
% of internet users going online for 2000 election news
Traditional News Media (CNN, NY Times)
50
Non Traditional News Media (AOL, Yahoo)
26
Primary Sources
11
"Other"
12

 

Site Affiliation
% of online news consumers who use traditional news media sites for election 2000 news
Network TV
7
Cable TV
72
Newspapers
13
Local News Organizations
6
"Other"
2

Online Activities for those seeking election news:

 
1996
1998
2000
2002
 
%
%
%
%
research candidate position on issues
--
--
69
79
research candidate voting record
--
30
33
45
take online poll
34
26
35
39
join discussion or "chat" group
31
13
8
10
contribute money to candidate
--
--
5
5

People are not accessing primary sources of information. They are still relying on journalists to gather and interpret news.

People's choice of traditional media sites follows a similar pattern to offline media consumption patterns

People aren't interacting with each other or directly with candidates.

<< Pew Research Center Election 2000 report >>

However, Neumann also suggested the use of new media would be evolutionary, not revolutionary...

 
18-29
30-49
50-64
65+
Go online for election news
16
16
11
4
Join discussion and "chat" groups
19
8
5

The Flip Side: Media's acceptance of interactivity

Major media organizations with online discussion forums and chats have policies that allow them to censor postings by readers. They term it "exerting editorial control"! Interesting position to be taken by the "protector of free speech".

Some organizations have shut down their discussion forums (LATimes) or are considering it (DallasNews.com, DenverPost.com)

Byline links to reporter's email - many leading news organizations do not provide them (MSNBC, CNN, USA Today, WashingtonPost, NYTimes), citing potentially overwhelming volume of email.

<< ONA's Digital Journalism Credibility Study >>


So if the mass audience is a little slow to take advantage of the interactivity and continues to traffic traditional news media sites, can they at least find channel and information diversity?

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INLS 281 | paige west | Spring 2003