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Education	University of North Carolina at Chapel Hill School of Journalism and Mass Communication B.A. expected December 2002; Advertising sequence
Experience	Customer Service Intern, University Directories, Chapel Hill, N.C. May 2001-May 2002 Consult with and provide quality support for 355 sales representatives and over 15,000 advertisers for the nation's largest publisher of campus telephone directories Ensure outstanding internship experience for student sales representatives by providing supplies, resolving questions, and recommending alternative approaches Successfully field approximately 100 calls per week Assist in a week long national slaes training program Maintain standard of high quality, personal service Assignment desk, Carolina Week, UNC-CH, August 2001-November 2001 Help develop story ideas for a live weekly newscast produced by students Assist with assigning stories to 10 reporters Attend weekly mettings with the assignment desk to discuss prospective stories concerning campus, state, and national news Office volunteer, Orange County Rape Crisis Center, November 2000-January 2002 Prepare information to distribute for awareness programs, such as Child Abuse Prevention Month Help with a mass mailng to solicit donations from supporters nationwide Games supervisor, Paramount King's Dominion,A May 1999-August 2000 (seasonal) Evaluate and maintain a high level of associate performance
Computer Skills	Proficient in Microsoft Word and Excel; Knowledge of IBM PCs; Skilled in World Wide Web and Internet research techniques: Lexis-Nexis and Infotrac.
Activities	Carolina Association of Black Journalists Minority Adviser Minority Student Recruitment Committee Black Student Movement

 

This page was last updated on June 17, 2002.
Email me at Kiersten Fox.
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