Carolyn M. Kotlas

Academic Outreach and Engagement
ITS Teaching and Learning
2105 ITS Franklin, Campus Box #1150
University of North Carolina at Chapel Hill
Chapel Hill, North Carolina 27599
Email: kotlas@email.unc.edu
Web: http://www.unc.edu/~kotlas
Tel: 919-962-9287
Fax: 919-445-9490

Skills
Experience
Education
Training Activities
Publications
Presentations
Professional Activities

• Webmaster/Web content manager
• Intranet designer/information architect
• Electronic newsletter editor/publisher
• Bibliographer, writer, and editor
• Researcher for corporate, academic, and technical staff
• Information center manager
• Conference presenter
• Computer trainer/consultant
• Lst manager
• FTP site administrator
• Proficient in HTML (HyperText Markup Language), XHTML, Macromedia HomeSite, CSS (Cascading Style Sheets), designing Web pages for universal access
• Experienced in Windows, DOS, UNIX applications software

EXPERIENCE

Academic Outreach Consultant (2006-present)
Information Technology Services, Teaching and Learning Division, University of North Carolina at Chapel Hill, Chapel Hill, NC.

• Create original content for websites;
• Organize and maintain websites, including websites for
  » UNC-Chapel Hill ITS Teaching and Learning
  » Carolina Summer Reading Program
  » UNC-Chapel Hill Scholarly Communication Working Group
  » Instructional Applications Interest Group;
• Co-facilitate the UNC-Chapel Hill Instructional Applications Interest Group;
• Served on the UNC-Chapel Hill Scholarly Communications Committee;
• Compile bibliographies, resource guides, and other research materials;
• Write and publish TL Infobits, a monthly, globally-distributed electronic newsletter on information and education technologies (7,400+ subscribers);
• Write and publish CITations, a semimonthly, campus-distributed electronic newsletter on information and education technologies (3,300+ subscribers);
• Perform online research for faculty and staff;
• Provide advice on electronic publishing.

Information Resources Consultant (1998-2006)
Information Technology Services Center for Instructional Technology, University of North Carolina at Chapel Hill, Chapel Hill, NC.

• Created original content for websites;
• Organized and maintained websites, including websites for
  » UNC-Chapel Hill ITS Center for Instructional Technology
  » Carolina Summer Reading Program
  » UNC-Chapel Hill Faculty Council "Scholarly Communications in a Digital World" Convocation
  » UNC-Chapel Hill Office of the Provost
  » UNC-Chapel Hill Scholarly Communication Working Group
  » UNC-Chapel Hill Internet Impact Working Group;
• Compiled bibliographies, resource guides, and other research materials;
• Instructed faculty in use of electronic resources;
• Assisted faculty in setting up Web pages and listservs;
• Performed online research for faculty and staff;
• Wrote and published CIT Infobits, a monthly, globally-distributed electronic newsletter on information and education technologies;
• Wrote and published CITations, a semimonthly, campus-distributed electronic newsletter on information and education technologies;
• Provided assistance in making Web pages universally accessible;
• Provided advice on electronic publishing and copyright issues.

Information Resources Manager (1991-98)
Institute for Academic Technology, University of North Carolina at Chapel Hill, Chapel Hill, NC.

• Promoted access to IAT materials in digital format as Webmaster and Web content administrator;
• Created and published research materials on distance learning, Web resources, multimedia, instructional design, and new technologies for higher education faculty;
• Published (1993-98) IAT Infobits, a monthly electronic newsletter on information and education technologies;
• Created and maintained the IAT intranet;
• Performed research in technology trends and corporate intelligence for IBM higher education marketing staff;
• Set up and directed a model library and information center specializing in educational technology, including a journal collection (350+ titles), books, CD-ROMs, videotapes, and a special collection of multimedia vendor catalogs;
• Created and managed an online library of World Wide Web resources for the LEARN North Carolina project, (a project designed to network North Carolina K-12 teachers and provide online teaching resources);
• Identified the information needs of IAT staff and other educators, locate materials from print and electronic sources, and disseminate the information through various channels, including the IAT's intranet, the World Wide Web, and a monthly electronic newsletter.

Computing Consultant/Microcomputer Support (1984-91)
Educational Computing Service, University of North Carolina General Administration, Research Triangle Park, NC.

• Performed a range of computer support services for university faculty and staff, including providing on-site and telephone technical consultation, designing and teaching workshops and writing documentation, user guides, and newsletter articles;
• Maintained computer teaching laboratories: set up microcomputer systems, performed hardware trouble shooting and software installations;
• Edited and published a directory of vendors offering educational discounts on microcomputer software that was distributed nationally to university academic computing centers;
• Created the "UNC-ECS Traveling Software Swap," a lending library of over 1,000 shareware software disks for use by UNC-system faculty;
• Moderated Usenet newsgroups: "micro.ed" (for UNC-system educators using microcomputers) and "triangle.libsci" (for Triangle-area librarians using microcomputers); moderated listserv: "Computers and Ethics."

Coordinator of Special Studies (1983-84)
Planning Division, University of North Carolina General Administration, Chapel Hill, NC.

• Created automated catalog for statistical documents collection;
• Created and updated statistical reports using SAS programming language.

Intern (1983)
Couch (Botany) Library, University of North Carolina at Chapel Hill, Chapel Hill, NC.

• Designed and programmed automated index for world's largest mycology reprint collection.

Graduate Assistant (1982-83)
Zoology Library, University of North Carolina at Chapel Hill, Chapel Hill, NC.

• Performed reference services for zoology faculty and graduate students;
• Handled book acquisitions for library.

Administrative Services Officer (1978-80)
City of Charlotte Engineering Department, Charlotte, NC.

• Tracked and prepared reports on $1.5 million annual departmental budget.

Administrative Assistant (1975-78)
Charlotte-Mecklenburg Utility Department, Charlotte, NC.

• Set up special library of water and wastewater treatment materials;
• Assisted department grants manager;
• Wrote operations and maintenance manuals for wastewater treatment plants as part of EPA grant requirements.

Instructor (1973)
Department of Sociology and Anthropology, North Carolina State University, Raleigh, NC.

• Taught undergraduate-level courses in cultural anthropology.

EDUCATION

M.S., Library Science University of North Carolina at Chapel Hill.
M.A., Anthropology University of North Carolina at Chapel Hill.
B.A., English University of North Carolina at Greensboro.
Computer Programming Courses Durham Technical Community College (PL/I, COBOL, BASIC).


TRAINING ACTIVITIES

Identity Investigation on the Internet (2004) -- how free and fee Internet resources can be used to obtain personal information.

Searching the World Wide Web (1999) -- workshop session on strategies for using search engines successfully.

Web Searching 101 (1996) -- designed and taught workshop on using Web search engines to locate educational materials and Web searching strategies.

Strategies for Using the Internet for Research (1996) -- IAT staff training presentation.

Introduction to the Internet (1992-95) -- designed and taught introductory workshops on use of various Internet tools and services (listservs, World Wide Web, gopher, telnet, ftp).

Computer Applications Workshops (1984-1991) -- designed and taught introductory and intermediate workshops on MS-DOS, basic microcomputer care, WordPerfect, Lotus 1-2-3, dBase III/IV, PC Write, PC Outline, educational software.


PUBLICATIONS

CITations -- semimonthly electronic newsletter covering information technology activities on UNC-Chapel Hill campus (1999-present) .

Infobits -- monthly electronic newsletter covering information and instructional technology topics (1993-present).

Information Resource Guides series -- bibliographies and other research materials on education and technology subjects. Currently maintain over 50 guides covering multimedia technologies, computer classroom design, the Internet, distributed learning, intranets.

"All the News that's Fit to Transmit: Publishing an Electronic Newsletter." Information Outlook, vol. 3, no. 6, June 1999, pp. 54, 56.

"Competing with the Web: If We Don't Win, Our Users Lose." Information Outlook, vol. 2, no. 10, October 1998, pp. 13-14.

"Don't Fly Solo Without a 'Net." Information Outlook, vol. 1, no. 11, November 1997, pp. 13-15.

"Observations of a Webliographer." Information Outlook, vol. 1, no. 2, February 1997, p. 38.

"VERA: A Pragmatic Approach to Intranet Creation." IAT Monitor, issue 6, February 3, 1997.

Co-Inventor of "Computer Generated Icon for a Computer Monitor." 1997. U.S. Letters Patent No. Des. 402,646.


PRESENTATIONS

ACM SIGUCCS Annual Conference (2004) -- pre-conference tutorial and poster session: "Identity Abuse: It's Eleven O'Clock: Do You Know Where Your Identity Is?"

UNC CAUSE Annual Conferences (2004) -- presentation: "Identity Abuse: It's Eleven O'Clock: Do You Know Where Your Identity Is?"

UNC-Chapel Hill Internet and the Social Sciences Working Group's 2004 Symposium on Identity Abuse (2004) -- presentation: "Identity Investigation on the Internet."

UNC-Chapel Hill School of Journalism Executive Education Program's "Effective E-mail Marketing" Seminar (2002) -- presentation: "Self-Publishing Electronic Newsletters." Notes available online: http://www.unc.edu/~kotlas/jomc02.html.

UNC-Chapel Hill School of Journalism, International Communication course (2000) -- lecture "Locating Country Information on the Internet."

Special Libraries Association South Atlantic Regional Conference (1999) -- presentation: "Self-Publishing Electronic Newsletters." Notes available online: http://www.unc.edu/~kotlas/jomc02.html.

UNC CAUSE Annual Conferences (1988-90, 1996) -- presentations on intranets, computers and copyright, and ethical use of computers.

UNC-Chapel Hill Scholarly Communication Working Group (1996) -- presentation on electronic newsletters.

Special Libraries Association Annual Conference (1995) -- presentation on electronic newsletters in "Do It Yourself: Special Librarians Creating Internet Applications" session.

IAT Satellite Broadcast (1994) -- organizer and panel moderator for "Libraries: Today's Issues, Tomorrow's Challenges."

Computers in Libraries Conference (1994) -- presenter: "How to Get Started Navigating the Internet."

League for Innovation in Community Colleges Annual Conference (1993) -- pre-conference workshop presenter: "Rethinking Information Access: How to Use the Internet for Faculty Development and Student Learning."

ACM SIGUCCS Annual Conference (1990) -- pre-conference tutorial: "Copyrights and Copywrongs: Software Copyright and Licensing Issues."

PROFESSIONAL ACTIVITIES

UNC-Chapel Hill Scholarly Communication Working Group (member, 1996-present; program committee co-chair and webmaster, 1998-present).

UNC-Chapel Hill Scholarly Communications Committee (member, 2006-2007).

References available on request.