Aaron Shah

                                                                                       601 B. Gomains Avenue, Chapel-Hill, NC 27516

                                                                                                                                            919/968-3298

                                                                                                                             shahad@email.unc.edu

 

OBJECTIVE:

To obtain admissions into the department of Information Sciences/Systems leading to an undergraduate degree within the curriculum.

 

EDUCATION:

        Central Piedmont Community College                                                                 Charlotte, NC

        Associate of Applied Science in Network Administration; Cisco Systems     May 2003

Currently enrolled in Cisco CCNA Academy

Successfully completed the Jump Start Program.

Successfully completed A+ preparation courses

Successfully completed three semesters, including 60 + hands-on lab hours with Cisco Routers and Switches.

Courses include Novell NetWare Administration, Microsoft Windows 2000

 

EXPERIENCE:

        UVEST Brokerage                                                                                Charlotte, NC

        Associate in Information Technology                                                         2001-Present

Assisting users with hardware and software issues.

Reviewing all incoming information

Scanning and updating information concerning viruses.

·        Providing support to overall technical team

·        Implementing LANS using hubs for conducting training classes.

·        Installing Windows Operating Systems and applications on workstation

      Other duties:

            Assisted in Conversion from Windows NT 4.0 to Windows 2000

            Assembled a team to assist in implementing a structured cabling plant and transferring

            IDF to a new MDF wiring room.

 

            Carolina Cartridge Systems                                                                   Charlotte, NC

            Printer Technician                                                                                            1999-2001

·        Responsible for troubleshooting and repairing printers for a database of 2,500 customers.  Provided service to 50 major companies in the local Charlotte area ranging from law firms to insurance, engineering and construction companies.     

·        In-depth knowledge of all Hewlett Packard printers as well as Apple Desk writer printers with 900 hours of training.  Complete understanding of all components in every machine.  Responsible for removing and installing hardware, as well as software.

·        Maintained a high level of efficiency for on-site diagnostics and repair.  Average time for identifying malfunction and repairing is 15-20 minutes.  Organized a full schedule and organized  delivery of cartridges throughout the service area and complete daily services for entire company.

·        Established friendly and professional relationships with all clients.

 

             Food Lion                                                                                                        Charlotte, NC

            Meat Cutter                                                                                                      1997 - 1999

·        Cut, weighed and wrapped all meats.

·        Interacted with customers to meet their expectations for meat selection.

·        Assigned to manage weekly inventory.

·        Ensured all necessary steps were taken to close the department each night.