Elizabeth A. Evans

Information Technology Services
University of North Carolina at Chapel Hill
440 W. Franklin St, CB# 1150
Chapel Hill, NC 27599-1150
Internet: evans@unc.edu

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Education

Professional Development

Employment Experience

Academic Outreach Specialist, Division of Teaching and Learning, Information Technology Services, UNC-Chapel Hill, July 2006-present.
Imagine, create, and implement programs and events to engage the campus community in thinking about the effective use of technology, especially in teaching and learning. Manage the Games4Learning initiative to explore ways computer games can be integrated into the UNC-Chapel Hill curriculum. Revived a series called ConsiderIT and increased attendance from an average of approximately 12 people per event to an average of about 60. Worked with technical staff and our computer-based training (CBT) vendor to integrate our campus authentication with the vendor-hosted CBT service. Manage vendor relations and publicity for the CBT service. Engineered a collaboration with Human Resources Training & Development to add business skills CBT courses to our license. Increased the number of CBT subscribers from several hundred to over 4,000 in two years. Regularly present at meetings and conferences.

Manager, Training and Education, Information Technology Services, University of North Carolina at Chapel Hill, November 2004-June 2006
Created information technology training and education activities for faculty, staff, and students and for professional development opportunities (technical and otherwise) for the Information Technology Services staff with no funding and limited staff. This position was created during a major reorganization of the 400-employee unit.

Project Manager, Administrative Information Services, University of North Carolina at Chapel Hill, November 2001-November 2004.
Responsible for Blackboard course management system changes and upgrades; campus-wide events calendar; e~Print services (a system to replace large printed reports with Web-viewable versions); and implementation of our campus compliance with SEVIS (a federally-mandated database of international students and scholars). Other projects included a variety of applications to support instruction on campus.

Manager, Development and Evaluation, Academic Technology and Networks, University of North Carolina at Chapel Hill, September 2001-November 2001.
Accepted responsibility for this group when the manager retired. Instructional technology development, Remedy development, and the control center liaison comprised the group. Remedy is the application used for the campus-wide problem-tracking system. The group was disbanded during a reorganization. Served in this position with continuing responsibilities for the instructional technology development group described below.

Manager, Instructional Technology Development, Academic Technology and Networks, University of North Carolina at Chapel Hill, August 1998-November 2001.
Managed group that performed software integration and development of new software systems and applications to support instructional delivery. Developed annual budget, approved professional development activities, worked with staff to prioritize projects, served as project manager for applications development and integration. Served as project manager for campus-wide events calendar. Continued in this position while accepting additional responsibilities for managing the development and evaluation group (above).

Associate Director for Information Services, Carolina Population Center (CPC), University of North Carolina at Chapel Hill, November 1993-July 1998.
Managed editorial services, the CPC library, and internal communications. Responsible for developing and maintaining central CPC presence on the World Wide Web; publishing a CPC-wide newsletter (on the Web and in print); and developing services and resources to support CPC research. Under my direction, the CPC library staff entered URL information and links into the online catalog for all library materials normally collected to enhance retrieval of those materials. Wrote the information services section of a major 5-year NICHD renewal grant and represented the group during the funding agency's site visit.

Educational Coordinator, Office of Information Systems (OIS), School of Medicine, University of North Carolina at Chapel Hill, March 1987-October 1993.
Created and managed Educational Services Division to provide user service, training, and documentation to the School of Medicine for Sun workstations (Sunview, Openlook, and terminal emulation), MS-DOS microcomputers, Macintoshes, and Novell LANs. Managed fee-for-service microcomputer support. Supported office applications, electronic mail, and medical computing. Produced newsletter with circulation of approximately 5000. Served as liaison between OIS and School of Medicine departments. Served as liaison between School of Medicine computer support services and campus computer support services. Served on campus-wide and state-wide committees and task forces. Participated in local, state, and national conferences.

Visiting Instructor, Durham Technical Community College, Winter 1992.
Taught Unix to class of technical writing students as part of a series of computer skills modules.

Computer Programmer, Department of Psychiatry, University of North Carolina at Chapel Hill, February 1983-March 1987.
Designed, implemented, tested, and documented clinical and administrative data management projects using dBASE II/III and SAS; consulted with departmental personnel for hardware and software selection, system design, application programming, and hiring of technical personnel; served as consultant for other School of Medicine departments; organized and developed departmental and campus-wide seminars in use of computer hardware and software packages; supervised students; coordinated development and use of departmental computer laboratory; wrote and produced departmental computer newsletter.

Visiting Instructor, University of North Carolina at Chapel Hill School of Library Science. Automatic Information Processing as part of introductory core curriculum, Fall 1985.
Taught word processing, electronic mail, systems analysis, and database management systems using a mixture of CP/M and MS-DOS machines to master's level students.

Independent Computer Consultant, September 1982-1993.
Provided services in systems design, programming, and user education.

Information Specialist, North Carolina Science and Technology Research Center, Research Triangle Park, NC, July 1982-January 1983.

Graduate Assistant, University of North Carolina at Chapel Hill School of Library Science, May 1982-June 1982.

Intern in Library Services, Environmental Protection Agency, Research Triangle Park, NC, May 1981-May 1982.

Research Assistant, University of North Carolina at Chapel Hill School of Library Science, August 1980-May 1981.

Teacher of vocational English, math, and science to students identified as potential dropouts, Lexington, NC, October 1979-June 1980.

Substitute Teacher, Lexington, NC, October 1978-June 1980 (concurrently with half-time position above).

Awards

Noteworthy Achievements

Committees

Publications

"It's eleven o'clock: Do you know where your identity is?" with Carolyn M. Kotlas, Donna W. Bailey, Abe J. Crystal, and Terri Buckner. SIGUCCS User Services Conference 32nd Proceedings, Baltimore, MD, October 10-13, 2004, pp. 361-363. Full-text paper available at http://delivery.acm.org/10.1145/1030000/1027888/p361-evans.pdf?key1=1027888&key2=4289031011&coll=ACM&dl=ACM&CFID=32322300&CFTOKEN=72422827

"Cross-campus collaboration: Everybody wins," with Kathleen Thomas, essay in Developing Faculty to Use Technology, 2003, pp 41-43. David G. Brown, ed. Featured in the books on teaching section of the Chronicle of Higher Education

"Online PAA papers," The Communicator (APLIC newsletter), Fall 1996, No 62. http://www.aplici.org/publications/Communicator/Issue62/issue62.htm#paa (URL accessed July 18, 2005)

"A modular design for user satisfaction assessments," SIGUCCS User Services Conference XXI Proceedings, San Diego, CA, November 7-10, 1993, pp. 325-329. Full-text paper available at http://delivery.acm.org/10.1145/270000/263907/p325-evans.pdf?key1=263907&key2=4757532301&coll=ACM&dl=ACM&CFID=4507475&CFTOKEN=92153484

"A menu-driven interface to Unix-based resources," Thirteenth Annual Symposium on Computer Applications in Medicine Proceedings, Washington, DC, November 5-8, 1989, pp. 679-684. Lawrence C. Kingsland III, ed.

"Clinical utilization of microcomputer technology" (book review), Contemporary Psychiatry, vol 5(3), pp. 210-212. September 1986.

"Microcomputers: an interlibrary loan application," Special Libraries, vol 75(1), pp. 17-27. January 1984. Reprinted in Readings in Technology, 1984, Nancy M. Viggiano, ed.

Co-Editor, University of North Carolina at Chapel Hill IBM PC Users Group Newsletter, 1986-1988.

Editor, University of North Carolina at Chapel Hill IBM PC Users Group Newsletter, 1983-1984.

Presentations and Classes

(In 2003, I started creating an automated slide show to display as people enter and are seated before presentations. It engages them with the topic and with each other before I even begin the presentation. In the list below, "Pre-presentations" are those automated slide shows.)

"Game Assessment for Higher Education Curricula: A Beginning." Poster with Laura Christopherson, Meaningful Play 2008, East Lansing, MI, October 9-11, 2008.

Invited Panelist, "Pushing Boundaries in Information Visualization: Using Virtual, Immersive and Interactive Technologies in Research & Practice." Carolinas Chapter of the American Society for Information Science and Technology Program, Chapel Hill, NC, September 14, 2008.

"Imagining an Interdisciplinary Game Activity: A Collaborative Effort." Tri-IT Spring Meeting, Greensboro, NC, May 7, 2008.

"Partnerships for a Revolution." UNC Teaching and Learning with Technology Conference, Raleigh, NC, March 14, 2008. Presentation, Pre-Presentation

"Facebook: Why I Use It. (Maybe You Should, Too.)" UNC Teaching and Learning with Technology Conference, Raleigh, NC, March 13, 2008. Presentation, Pre-Presentation

"Marketing on a Shoestring: A Case Study." MidAtlantic EDUCAUSE, Baltimore, MD, January 17, 2008. Presentation, Pre-Presentation

"Why You Should Use Facebook." MidAtlantic EDUCAUSE, Baltimore, MD, January 16, 2008. Presentation, Pre-Presentation

"Marketing on a Shoestring: A Case Study." UNC CAUSE, Asheville, NC, December 4, 2007. Presentation, Pre-Presentation

"Why I Use Facebook and Why You Should, Too." UNC CAUSE, Asheville, NC, December 5, 2007. Presentation, Pre-Presentation

"Games. Seriously." with Kimberly Eke. UNC-Chapel Hill Carolina Technology Consultants Annual Retreat, October 19, 2007.

"Computer-Based Training Update." UNC-Chapel Hill Computer Technology Consultants Meeting, August 14, 2007. Presentation Pre-presentation

Computer-Based Training Update and Issues, Service Managers Council (internal ITS staff meeting), UNC Chapel Hill, February 14, 2007. Presentation Pre-presentation

"Facebook" with Hilary Culbertson. Freaky Friday, Information Technology Services, UNC Chapel Hill, November 17, 2006. Pre-presentation

Facilitated "IT Training and Education" with Cindy Stone (UNC Chapel Hill) and Jennifer Riehle (NC State University). Birds of a Feather session, UNC CAUSE, New Bern, NC, November 6, 2005.

"Update on Computer-Based Training License." Freaky Friday, Information Technology Services, UNC Chapel Hill, August 18, 2006.

"Putting the Power in PowerPoint." Innovations in Instruction Conference, Elon University, August 17, 2006. Presentation Pre-presentation

"Conference Sharing: The Teaching Professor." UNC-Chapel Hill LearnIT session to share information from the Teaching Professor conference. July 12, 2006.

Panelist, Campus IT Training Update, Carolina Technology Consultants meeting, UNC Chapel Hill. March 30, 2006.

Facilitated "IT Training and Education" with Cindy Stone. Birds of a Feather session, UNC CAUSE, Wilmington, NC, November 8, 2005.

"Identity Abuse on Campus: A Symposium" with Carolyn M. Kotlas, Donna W. Bailey, Abe J. Crystal, and Terri Buckner. UNC CAUSE, Boone, NC. October 6, 2004. Powerpoint slides Pre-presentation trivia quiz

"It's Eleven O'Clock: Do you know where your identity is?" with Carolyn M. Kotlas, Donna W. Bailey, Abe J. Crystal, and Terri Buckner. ACM SIGUCCS, Baltimore, MD. Preconference tutorial presented October 10, 2004. Powerpoint slides

"It's Due When? Project Management Tips and Lessons." UNC CAUSE, Wilmington, NC. November 14, 2003. Powerpoint slides. Pre-presentation trivia quiz.

"Distributed Management for a Large-Scale Campus Events Calendar," with Kathryn M. Nasser and Ashlyn Goldberg. MidAtlantic EduCAUSE, Baltimore, MD. January 17, 2003. Powerpoint slides at http://www.educause.edu/asp/doclib/abstract.asp?ID=mac0322

Seminar Leader, "Project management techniques for cross-campus collaboration." UNC Teaching and Learning with Technology Collaborative 2002 Conference, Greensboro, NC. April 13, 2002. Powerpoint slides

Panelist, "Tips and tricks for Blackboard enterprise edition." Blackboard Users Conference 2002, Phoenix, AZ. March 19, 2002.

"Campus-wide events calendar status report." Carolina Technology Consultants meeting, UNC Chapel Hill. November 14, 2001.

"Campus-wide events calendar." UNC Teaching and Learning with Technology Collaborative 2001 Conference, UNC Wilmington, Wilmington, NC. May 24, 2001.

"A campus-wide events calendar: Process and product." UNC CAUSE, Charlotte, NC. September 29, 2000. Powerpoint slides

Small Group Facilitator, "Departmental support in an ever-changing environment." UNC Chapel Hill Carolina Technology Consultants Annual Retreat. November 13, 1998.

"Training for medical student electronic resource use: A TEAM approach." 1993 Symposium on Computers in Health Care Education. Philadelphia, PA. April 30, 1993.

"User support issues." Evening Workshop for the Fourteenth Annual Symposium on Computer Applications in Medicine, Washington, DC. November 5, 1990.

"How we learn from our users." UNC CAUSE Conference. Greenville, NC. October 29, 1991.

"PCs, workstations, minis, mainframes: Where is the line?" UNC CAUSE Microcomputer/Support Special Interest Group meeting. Charlotte, NC. August 13, 1990.

Electronic connectivity

"How to design for the most users." Discussion leader, UNC Chapel Hill Web Walkers, January 17, 1996.

"Introduction to the Internet." Guest Lecturer, Elon College Journalism class, 1995.

"Electronic mail: The brave new medium." Librarians' Association at the University of North Carolina at Chapel Hill Spring Conference, Chapel Hill, NC. March 15, 1993.

"Telecommunications/the Internet." Fall/Winter Meeting, Association of North Carolina Health and Science Librarians, Chapel Hill, NC. December 11, 1992.

"Internet and BITNET: Accessing networks from your desktop." Broadening Information Technologies in Education (BrITE) '92. East Carolina University Health Sciences Library, Greenville, NC, November 4, 1992. (Video available.)

"Here and there: Electronic communications everywhere." UNC Chapel Hill CompuFest. Chapel Hill, NC. September 28, 1990.

"Electronic mail at UNC." UNC Chapel Hill CompuFest. Chapel Hill, NC. October 2, 1986.

Database management

"Database management using dBASE III+." Ninth Annual Microcomputer Camp for Librarians, Microcomputer Users' Group for Librarians in NC, Chapel Hill, NC, August 5-6, 1992. (Also taught dBASE III/III+ at previous Microcomputer Camps for Librarians, 1986-1991.)

"dBASE III+: A hands-on workshop." 15th Annual North Carolina Learning Resources Association Conference. Winston-Salem, NC. March 17, 1988.

"Database management systems." Guest Lecturer. North Carolina Central University School of Library and Information Science, Information Storage and Retrieval Class. Durham, NC. October 6, 1986.

"Data storage and retrieval." North Carolina Alliance of Information and Referral Services, Inc. Southern Pines, NC. June 19, 1986.

"Database management software: What can it do for you?" Staff Development Series. Davis Library. UNC Chapel Hill. Chapel Hill, NC. April 17, 1986.

Microcomputer applications

"Do you need a desktop publishing system?" North Carolina Library Association Annual Meeting, November 15, 1991.

"Introduction to the IBM PC." Fourth Annual Microcomputer Camp for Librarians. Microcomputer Users' Group for Libraries in North Carolina. Durham, NC. July 29, 1986.

Career directions

"Expanding your horizons in science and mathematics: A career conference to inspire 7th grade girls." The Research Triangle Science and Mathematics Partnership. Peace College, Raleigh, NC. May 12, 1993.

"Information management careers." Panel Member. UNC Chapel Hill Career Planning and Placement Office. Chapel Hill, NC. October 7, 1986.

Population-Related

Panelist, "Electronic Communications for Population Research," 1996 Association for Population/Family Planning Libraries and Information Centers-International (APLIC-I) and Population Association of America (PAA) Annnual Meeting. New Orleans, LA. May 1996.

Moderated joint session of librarians, computer unit directors, and data archivists for annual directors' meeting of the Association of Population Centers. Baltimore, MD. October 1994.

Co-Moderator of session on locating and disseminating population-related information for annual directors' meeting of the Association of Population Centers. Chapel Hill, NC. October 1995.

Pre-1986

"DBMS: What are they and what can I do with them?" Microcomputer Users' Group for Libraries in North Carolina Spring Workshop. Chapel Hill, NC. May 12, 1983.

Automated Information Systems Resource Person. Workshop for Psychiatrists preparing for the Administrative Boards. UNC Chapel Hill Department of Psychiatry. Chapel Hill, NC. May 1984.

"Life after library school." Panel Member. UNC Chapel Hill School of Library Science Alumni Association Alumni Day. Chapel Hill, NC. May 11, 1984.

"Apple database management systems: DataFax." Second Annual Microcomputer Camp for Librarians. Microcomputer Users' Group for Libraries in North Carolina. Durham, NC. August 6-7 and August 9-10, 1984.

"dBASE III." Workshop. Microcomputer Users' Group for Libraries in North Carolina. Raleigh, NC. November 28, 1984.

"Training for the IBM microcomputer." UNC Chapel Hill IBM PC Users' Group Meeting. Chapel Hill, NC. June 1985.

"Alternative careers." Panel Member. Special Libraries Seminar. UNC Chapel Hill School of Library Science. Chapel Hill, NC. July 29, 1985.

"Introduction to the IBM PC and microcomputers." Third Annual Microcomputer Camp for Librarians. Microcomputer Users' Group for Libraries in North Carolina. Durham, NC. August 5, 1985.

"Wordstar." Computer Fair. UNC Chapel Hill Computation Center and UNC Chapel Hill RAM Shop. Chapel Hill, NC. September 3, 1985.

"Electronic mail options at UNC Chapel Hill." UNC Chapel Hill IBM PC Users' Group Meeting. Chapel Hill, NC. November 21, 1985.

Instructor/Facilitator, Faculty/Staff Computer Camp. UNC Chapel Hill School of Library Science. Chapel Hill, NC. December 7 and 9, 1985.

"dBASE III+." Luncheon Colloquium. UNC Chapel Hill Microcomputing Support Center. April 9, 1986.

Library applications

"MUGLNC: Where are we now?" Spring Meeting. Association of North Carolina Health and Science Librarians. Greensboro, NC. May 3, 1985.

"Microcomputers in interlibrary loan." Microcomputers in Reference and Adult Services Workshop. North Carolina Library Association Reference and Adult Services Section. Raleigh, NC. May 17, 1985.

"Microcomputers in libraries." Institutional Information Processing System Users' Group Meeting. Morehead City, NC. October 23, 1985.

"Microcomputer applications in libraries: An overview." Staff Development Series. Davis Library. UNC Chapel Hill. Chapel Hill, NC. November 21, 1985.

"Micros in your library: The agonies, the ecstasies." Keynote Speaker. North Carolina Chapter, Special Libraries Association. Greensboro, NC. December 6, 1985.

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Last modified 10 October 2008, evans@unc.edu
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