Serhan Ziya
Department of Statistics and Operations Research
University of North Carolina at Chapel Hill
Journal Publications
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1. Ziya, S., H. Ayhan, and R. D.
Foley, "Relationships among three
assumptions in revenue management," Operations Research 52
(2004), 804-809. 5. Aydin, G., and S. Ziya, “Pricing promotional products under upselling,” Manufacturing
and Service Operations Management 10 (2008), 360-376. 6. Ziya, S., H. Ayhan, and R. D.
Foley, "A Note on
optimal pricing for finite capacity queueing
systems with multiple customer classes," Naval Research Logistics 55 (2008), 412-418. 7. Ziya, S., “On
the relationships among traffic load, capacity, and throughput for the M/M/1/m,
M/G/1/m-PS, and M/G/c/c queues,” IEEE Transactions on Automatic Control 53 (2008), 2696-2701. 8.
Argon, N. T., L. Ding, K. D. Glazebrook, and S. Ziya, "Dynamic routing
of customers with general delay costs," Probability in the Engineering and Informational Sciences 23
(2009), 175-203. 9.
Argon, N.T., and S. Ziya, “Priority assignment under
imperfect information on customer type identities,” Manufacturing and Service Operations
Management 11 (2009), 674-693. 10. Aydin, G., and S. Ziya, “Personalized
dynamic pricing of limited inventories,” Operations Research 57 (2009), 1523-1531. 11.
Liu, N, S. Ziya, and V. G. Kulkarni,
“Dynamic scheduling of
outpatient appointments under patient no-shows and cancellations,” Manufacturing and Service Operations
Management 12 (2010), 347-364. 12.
Foster, E. M., M. R. Hosking, and S. Ziya, “A spoonful of math
helps the medicine go down: an illustration of how healthcare can benefit
from mathematical modeling and analysis,” BMC Medical Research Methodology (2010) 10:60. 13. Uzun Jacobson, E., N. T. Argon, and S. Ziya, “Priority
assignment in emergency response,” Operations Research 60 (2012), 813-832. 14. Luo, J., V. G. Kulkarni, and S.
Ziya, “Appointment
scheduling under patient no-shows and service interruptions,” Manufacturing and Service Operations
Management, 14 (2012), 670-684. 15. Mills,
A., N. T. Argon, and S. Ziya, “Resource-based
patient prioritization in mass-casualty incidents,” forthcoming in Manufacturing and Service Operations
Management. Papers under Review/Revision 1. Liu,
N., and S. Ziya, “Panel size and overbooking
decisions for appointment-based services under patient no-shows.” 2. Kostamis, D., and S. Ziya, “Managing
the customer mix and crowding for shared services via pricing and capacity
allocation.” 3.
Feldman, J., N. Liu, H. Topaloglu, and S. Ziya, “Appointment
scheduling under patient preference and no-show behavior.” Invited and Refereed Book Chapters 1. Argon, N. T., J. Winslow, and S. Ziya, “Triage in the Aftermath of Mass-Casualty Incidents,” Wiley Encyclopedia of Operations Research and Management Science, J. J. Cochran, L. A. Cox, Jr., P. Keskinocak, J. P. Kharoufeh, and J. C. Smith (Editors), Wiley, 2011. 2. Ziya, S., “Markov Renewal Processes,” Wiley
Encyclopedia of Operations Research and Management Science, J. J. Cochran, L.
A. Cox, Jr., P. Keskinocak, J. P. Kharoufeh, and J. C. Smith (Editors), Wiley, 2011. 3. Ziya, S., “Markov Renewal Function and Markov
Renewal-Type Equations,” Wiley Encyclopedia of Operations Research and
Management Science, J. J. Cochran, L. A. Cox, Jr., P. Keskinocak,
J. P. Kharoufeh, and J. C. Smith (Editors), Wiley,
2011. 4. Ziya, S., “Limit Theorems for Markov Renewal
Processes,” Wiley Encyclopedia of Operations Research and Management
Science, J. J. Cochran, L. A. Cox, Jr., P. Keskinocak,
J. P. Kharoufeh, and J. C. Smith (Editors), Wiley,
2011. Technical Reports and
Papers in Waiting 1. Ziya, S., H. Ayhan, and R. D. Foley, "Optimal pricing for a service facility", Technical Report UNC/STOR/04/03, Department of Statistics and Operations Research, University of North Carolina, Chapel Hill, NC, U.S.A. 2. Ziya, S., “Choosing the customer signal for personalized dynamic pricing of limited inventories.” |
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