Please see below for updates on refunds for housing and dining and parking cost suspension. Note that parking guidance applies to students, faculty and staff.
On March 30, UNC System Interim President Bill Roper announced that the System was committed to providing prorated reimbursements of payments for unused housing and dining services as a result of the rapid response to COVID-19. Since reducing University operations, the UNC System recognizes that many difficulties have been created for students.
The University of North Carolina at Chapel Hill is working with the UNC System to provide these refunds as quickly as possible. Refund payment processes have already begun and are expected to take no longer than three to four weeks, with the goal of completing payments to students by the end of April. All refunds will be processed through student accounts to address any outstanding balances, with the remaining balances issued as refunds via direct deposit. Refunds will be calculated beginning on the first day after the day that students were told to leave residence halls. Students not set up for direct deposit will be contacted and encouraged to sign up for direct deposit. Granville Towers refunds will be mailed. Graduate students will also be included in the refund process.
Student and employee parking costs for registered permit holders are also suspended effective the first day after students were told to leave residence halls. Credits for parking permits for students who did not remain on campus will be made to student accounts, while employees will have their payroll deduction suspended. More information is available about parking at https://move.unc.edu/news/covid-19/.
Vice Chancellor for Finance and Operations