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Responding to Hurricane Helene

North Carolina state flag flying from the the exterior of South Building on the campus of UNC-Chapel Hill. Polk Place, known colloquially as the Quad, is seen in the background.

A pan-University effort

The UNC-Chapel Hill community has mobilized to support those impacted by the storm.

In response to the devastation across western North Carolina caused by Hurricane Helene, UNC-Chapel Hill has mobilized efforts to serve our state. Through coordinated initiatives, the University provided donations to impacted areas, as well as on-the-ground assistance from personnel across disciplines. We thank the members of the Carolina community who have contributed resources and support to help impacted individuals.

This page details a snapshot of Carolina’s continued response to the effects of Hurricane Helene and highlights the University’s passion of service to our state. For more information on how you can continue to support residents of western North Carolina, please visit the Carolina Center for Public Service’s Disaster Relief webpage.

Keep scrolling to learn how Carolina is lending a helping hand.

Immediate needs | Long-term recovery | Volunteer and donation efforts | Supporting students | Tar Heel expertise | Volunteer spotlight

Responding to immediate needs

UNC Eshelman School of Pharmacy

The school set up a student emergency fund to help Asheville-based students and has raised $155,000 as of Nov. 1. The money will help students with housing, supplies, transportation and other needs. A member of the school’s student affairs team collected water, cash, baby supplies, food and essential items the week after the storm and delivered them to Asheville. Several Asheville-based faculty distributed insulin to the region, as well as gathered medicine and supplies to set up a pharmacy at the AB Tech Emergency Shelter. The school also collected EpiPens and Benadryl to counter the local yellow jacket infestation that hindered first responders’ efforts.

UNC School of Law

The Black Law Students Association, Asian American Law Students Association, Hispanic/Latino Law Students Association and OutLaw organized a supply drive in partnership with the Durham Rescue Mission. To learn how the organizations united to provide support and relief, visit the School of Law website.

Two-photo collage of UNC-Chapel Hill law students holding a supply drive for Hurricane Helene relief.

 

Nutrition Research Institute

The Nutrition Research Institute donated items to the Kannapolis Fire Department to distribute needed supplies to western North Carolina. Several employees have also assisted with on-the-ground cleanup.

Morehead Planetarium and Science Center

The planetarium, along with N.C. Science Festival community partners, created activity and play kits for impacted residents. Play kits were delivered to Hands On! Children’s Museum in Hendersonville, which is serving as a regional community hub and supply distributor for families across the region.

UNC School of Social Work

The Family Support Program released several social emotional resources, including a social story for children in English and Spanish. They also created sensory bags to deliver to Asheville and Boone affiliates to support children with disabilities who may have increased anxiety because of the hurricane.

The Family and Children’s Resource Program worked with the Foster Family Alliance of N.C. to find emergency housing for approximately 70 foster families displaced by the hurricane. The School of Social Work also conducted a supply drive for foster families and coordinated with FFA-NC to deliver supplies and care notes the week of Oct. 21.

UNC Health

Kristen Grady, a surgical services director and nurse at UNC Health Lenoir, was one of seven healthcare providers who volunteered to help patients at sister hospitals impacted by the storm. Grady took three 12-hour shifts at the UNC Health Blue Ridge Hospital located in Morganton and also took care of patients in Black Mountain.

UNC Health collected more than 50 pallets of donated food and essential items from all Triangle hospitals, the Morrisville campus, Lenoir, Rockingham, several UNCPN clinics and Wake Radiology. The organization also provided emergency support to teammates in western North Carolina who experienced losses through the UNC Health Employee Assistance Fund.

Virtual care appointments through UNC Health were free during September and October and concluded Oct. 26. Adult residents were able to see a UNC Health primary care provider for mild symptoms without an appointment – with no out-of-pocket cost – through UNC Health Virtual Care Now.

UNC School of Medicine

Through a relationship with the N.C. State Highway Patrol, the emergency medicine department has a rescue team program. Through this program, Dr. Mariecely Luciano-Feijoo, a UNC emergency medicine physician, deployed with a swift water rescue team to assist families in western North Carolina.

Read more about Luciano-Feijoo

Photo of Dr. Mariecely Luciano-Feijoo in rescue gear placed above a Carolina Blue background.

Dr. Mariecely Luciano-Feijoo

Dr. Alyssa Tilly, assistant professor of medicine and pediatrics in the general medicine and clinical epidemiology division, helped coordinate a field hospital to provide medical care to some of the most impacted and vulnerable residents. The Spruce Pine native traveled to Yancey County to transform Burnsville Fire Department into a fully operational field hospital.

UNC College of Arts and Sciences

Jessica Bowling, a senior exercise and sport science major and member of the National Guard, paused her studies to help with storm recovery in western North Carolina in October.

Assigned to Haywood County following Hurricane Helene, Bowling helped receive and sort donations and carried out post-event canvassing operations in neighborhoods throughout the county.

Read more about Bowling.

Jessica Bowling in National Guard uniform holding a clipboard and smiling for a portrait while standing on a street in a neighborhood in Waynesville, North Carolina.

Jessica Bowling (Photo courtesy of Staff Sgt. Hannah Tarkelly/North Carolina National Guard)

 

UNC Gillings School of Global Public Health

Through the UNC Asheville-UNC Gillings Master of Public Health, a joint program offered at Asheville’s Mountain Area Health Education Center, many students, faculty and staff from Gillings helped with relief efforts. The school offered emergency funds to students in the program facing hardship and financial setbacks due to the hurricane’s impact. The Gillings community has responded to assist western North Carolina by:

  • Providing trauma counseling at shelters
  • Distributing food and needed supplies to neighborhoods
  • Staffing pharmacies, managing shelters and clearing trees

Information Technology Services

More than 500 UNC Asheville courses were converted to an online format with help from volunteers from across the state, including ITS Educational Technology’s Thao Nghi Tu, Morgon Haskell and Kate Moss.

Emergency Response Technology Manager Matthew Mauzy traveled to the mountains as a first responder for the LUH-72 section of the North Carolina Helicopter Aquatic Rescue Team.

UNC School of Government

The Emergency Management microsite provides resources for North Carolina emergency managers, including a list of UNC-Chapel Hill faculty members with relevant expertise, emergency management law basics and Hurricane Helene response resources.

Faculty from the school are publishing blog posts to provide local governments assistance with planning and permitting during disaster recovery, property damage assessments, water/wastewater issues, Federal Emergency Management Agency grant applications and more. They are also hosting weekly office hours to advise local governments on disaster recovery financing opportunities. The school has also hosted trainings with FEMA’s Procurement Disaster Assistant Team for government representatives and nonprofit organizations supporting response and recovery efforts.

Several Lead for North Carolina Fellows working in jurisdictions in western North Carolina have helped with response efforts like storm cleanup, organizing shelters and coordinating volunteer networks. Nora Sjue has been working in Henderson County’s Emergency Operations Center since Sept. 26, helping field calls, gather information on isolated communities and conduct welfare checks.

Transportation and Parking

Parking Control Officer April Jordan traveled to Boone to volunteer with the American Red Cross and help Appalachian State University students collect belongings and clean up departments. Jordan set up a donation drive with Transportation and Parking, Public Safety and Human Resources Work/Life and Wellness to collect needed items like fuel and gas cans, work gloves, pet food, water, towels and more. On Oct. 7, Jordan made the donation drop and spent two days in the mountains, traveling to reach remote places in Watauga, Avery and Mitchell counties.

Environment, Health and Safety

University industrial hygienists Kim Haley and Greg Williams and occupational and environmental field hygienist Dave Catalano helped Appalachian State University with damage assessments. Adam Swift, a fire safety and emergency response manager, assisted UNC Asheville with reactivating their sprinkler systems.

Read more about Haley.

Dave Catalano, Greg Williams and Kim Haley posing for a photo by table full of safety equipment

Dave Catalano, Greg Williams and Kim Haley.

UNC Institute for the Environment

Immediately following the storm, staff donated funds to purchase essential items for residents displaced from their homes.

The Institute’s Center for Public Engagement with Science developed a web-based disaster recovery resource to share with impacted communities in western North Carolina. The website provides specific details on mold cleanup, accessing clean drinking water, protection from mosquitoes and other pests, cleanup around mud and other environmental health hazards.

Additionally, CPES educators, alongside collaborators in North Carolina State Parks, provided a day of hands-on science programming for students at an elementary school that was displaced by flooding. The team of educators rotated students through multiple science stations and replaced some of the science instructional materials and reference books that were lost in the flood. Additional outdoor education programming will take place throughout the school year.

To learn how the Institute for the Environment continues to help with hurricane relief, please visit their website.

Elementary aged children listening to an outdoor science lesson on a grass field.

 

Assisting with long-term recovery

The University is working with partners across the state to ensure our communities continue to be supported.

UNC School of Social Work

Several faculty and staff members are helping UNC Asheville transition courses to an online format.

The school continues to offer free training on mental health and trauma through its various programs, including the Clinical Lecture Series, the National Initiative for Trauma Education and Workforce Development and Behavioral Health Springboard.

North Carolina Collaboratory

The Collaboratory is supporting an effort among researchers at Carolina, Appalachian State University, UNC Asheville and Western Carolina University to assess damage and changes to river and stream networks. The effort will be launched after immediate recovery efforts have stabilized.

UNC College of Arts and Sciences

Twenty professors from the College of Arts and Sciences’ political science department have offered to guest lecture at UNC Asheville and Appalachian State University to support political science colleagues.

Facilities Services

Two staff members, Philip Sykes and Chris Norris, volunteered at UNC Asheville from Oct. 21-23 to support the university turning water back on for campus. The two helped support the building flushing efforts, mended broken pipes and supported other needed plumbing repairs.

Six-photo montage of plumbers working at UNC Asheville

Plumbers Philip Sykes (long beard, lighter shirt) and Chris Norris (short beard, darker shirt) working at UNC Asheville.

NCGrowth

NCGrowth is supporting long-term economic recovery and resiliency in impacted communities by providing consulting and technical assistance to businesses, local governments and other community organizations. The team is leveraging their network to support needs in the region as they arise. NCGrowth Program Manager Stacy J Guffey is based in Macon County and has been active in leading response and recovery efforts since the storm hit, including receiving and distributing supplies, search and rescue efforts, and resiliency planning and consulting on small business and economic recovery.

 

Volunteer and donation efforts

The Carolina Center for Public Service has compiled ways for members of the Carolina community to donate and volunteer efforts to support disaster recovery and relief efforts in the western part of the state. For the most up-to-date ways to assist impacted communities, please visit its disaster relief webpage. Please email ccps@unc.edu if there are events and opportunities connected to Carolina for the office to share with the campus community.

Gov. Roy Cooper encouraged donations to the North Carolina Disaster Relief Fund to help communities recover from damage. Donations made to the fund will go to nonprofits working to meet the needs of storm victims, including food and water, cleaning supplies and other emergency supplies. All donations will go to disaster relief. To donate to the North Carolina Disaster Relief Fund, visit nc.gov/donate.

Supporting students

The Carolina Student Impact fund offers immediate support to undergraduate, graduate and professional students impacted by the effects of Hurricane Helene and other natural disasters or emergencies. As of Nov. 13, nearly 50 students have received $45,000, with awards ranging from $200 to $2,900 per student.

If you know of a student who may need help from the fund, please have them contact disasterrecovery@studentaid.unc.edu. To donate a gift of any size to the fund, please visit the Office of University Development website.

Students from all UNC System campuses may access UNC-Chapel Hill Campus Health and CAPS both in person and virtually through presentation of a student ID. For those enrolled in the UNC System Student Health Insurance Plan, accessing UNC-Chapel Hill resources will carry the same benefits and coverages as their home campus health center.

Materials and services at Carolina’s libraries are available to faculty, students and staff from UNC System and North Carolina Community College institutions. Visit the UNC-Chapel Hill University Libraries webpage for more information.

The Dean of Students office has contacted students from affected regions with resources – including the care referral form, the Heels Care Network, CAPS, and Campus Health resources. Staff are also available for one-on-one visits with students if requested.

The Office of Undergraduate Admissions extended its early action application deadline to Oct. 31, and the Office of Scholarships and Student Aid has been working to implement disaster relief aid to impacted students. To learn how the North Carolina State Education Assistance Authority is providing additional financial aid to eligible students from impacted counties, visit the UNC System site. The Office of the University Registrar is working to accommodate affected students.

Tar Heel expertise

Carolina experts are available to discuss the following topics:

  • Storm surge and flooding
  • Emergency management
  • Financial losses/risks associated with tropical storms
  • Post-hurricane risks and responses
  • To learn more about the experts available and request to speak with them, please visit the UNC News website.
    • Charles Konrad

      “When air rises into higher elevations it encounters lower pressure, causing it to expand, cool and release moisture as in the form of precipitation. As Helene began pushing air over the escarpment, it caused massive enhancement of rainfall in that area.”

      Geography professor Charles Konrad in Science News’ “Why Hurricane Helene was so devastating.”
    • Joe Brown

      “The water utilities in that region are doing an absolute great job out there with this situation. It’s important that people understand the degree to which this has upended the water structure in this region.”

      Joe Brown, professor of Environmental Sciences and Engineering, in the New York Times’ “Asheville has tap water, but no one knows when it will be drinkable.
    • Donald Hornstein

      When Hurricane Harvey hit Houston in 2017, flood insurance determined whether people could “stay in their homes and keep their family’s largest financial asset.” A similar dynamic could occur with Helene. “It’s going to be a mess.”

      Law professor Donald Hornstein in Politico’s “The flood insurance crisis following Helene’s wreckage.

    Carolina experts