University News

UNC One Card goes mobile

People will be able to use the digital version of the University ID card to open doors, make payments and buy food.

A graphic illustration featuring a digital identification card on the screen of an iPhone and the screen of a smartwatch.
The mobile One Card can be used anywhere the physical card is used — except as a valid voter ID.

Students, employees and others with a UNC One Card can now switch to a digital version on their iPhones and Apple Watches, the Finance and Operations office announced Aug. 15. Cardholders have the choice to keep their current physical One Cards activated or select the mobile option.

“We are excited to offer this secure mobile solution to our campus community,” said Scott Myers, executive director of Auxiliary Services. “We continuously look for new technologies, and we think that students and employees will appreciate this new and convenient way to use their One Cards from their phones.”

The mobile One Card is considered a valid form of University ID and provides an additional level of convenience and accessibility. Once added to Apple Wallet, the mobile One Card can be used anywhere the physical card is used — except as a valid voter ID.

Using contactless technology, cardholders can present their iPhone or Apple Watch to card readers to pay for food and vending, open campus doors, check out library books and access parking lots and athletic events. They will not have to wake the device or open an app.

Cardholders can view the balances of meal plans, Flex accounts and Employee Express Plans directly on their mobile One Card. Mobile One Cards can also be instantly and remotely issued, revoked or reactivated, offering an added level of control and fraud protection for cardholders.

Building and parking lot access is no longer provided through the GET or Mobile ID apps. Cardholders should add the mobile One Card to their iPhone or Apple Watch to continue accessing locked and gated entrances on their phones.

To add the One Card to an iPhone or Apple Watch, follow the step-by-step instructions at Mobile One Card. Once a card is added to Apple Wallet, the physical card will no longer be activated. However, users are encouraged to keep their physical One Card to use as a valid voter ID. The mobile One Card is not currently available for Google Wallet on Android devices. For more information on using One Card on Android devices via the GET Mobile app, visit the Android Device FAQs and Support.

For questions about the mobile One Card, please contact the One Card Office at 919-962-8024 or onecard@unc.edu. The One Card Office is open Monday through Friday, 8 a.m. to 4:30 p.m. and is located on the third floor of the Student Stores Building.